HR Associate

Description

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value
diversity as an expression of the multiplicity of nations and cultures where
we operate, we foster inclusion as a way of ensuring all personnel are
empowered to contribute to our mission, and we ensure equity and fairness in
all our actions. Taking a 'leave no one behind' approach to our diversity
efforts means increasing representation of underserved populations. People who
identify as belonging to marginalized or excluded populations are strongly
encouraged to apply. Learn more about working at UNDP including our values and
inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment,
including sexual harassment, and discrimination. All selected candidates will,
therefore, undergo rigorous reference and background checks.
Under the guidance and supervision of the Human Resources Analyst, the HR
Associate provides HR services ensuring high quality, accuracy and consistency
of work. The HR Associate promotes a client-oriented and consistent with rules
and regulations approach in the Team.
The HR Associate works in close collaboration with the operations, programme
and projects staff in the CO, UNDP HQs staff and UN agencies in the CO to
exchange information and ensure consistent service delivery and to resolve
complex HR issues.
Duties and Responsibilities
‎1.) Ensures implementation of HR strategies:
Example of Duties:
* Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies.
* Input to the CO business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management.
* Provision of information to the management and staff on strategies, rules and regulations.
‎2.) Implements HR services:
Example of Duties:
* Preparation of draft job descriptions, vacancy announcements, compiling matrixes, performing functions of Secretary in interview panels.
* Performing the functions of Admin-HR and preparation of contracts and amendments to contracts (FTA/TA/SC/NPSA for UNDP and UN Agencies).
* Tracking of all transactions related to recruitment, benefits (pension, medical and death and disability insurance), earnings/deductions, retroactivity, recoveries, adjustments and separations through Quantum.
* Maintenance of the CO staffing table.
* Collection of background information for submissions to the Compliance Review Bodies.
* Maintenance of proper filing system for HR records and documents.
* Provision of information for cost-recovery bills for HR services provided by UNDP to other Agencies.
* Updating the UNDP staff list for the Department of Safety and Security.
* Provides services to UNDP and UN Agencies pensioners.
‎3.) Ensures proper staff performance management and career development:
Example of Duties:
* Provision of background information and ensuring all PMDs are on P. Files.
* Provision of background information for staff learning are on P. Files.
* Monitors Mandatory training and security reports through quantum.
* Member of the Learning Management Team to collect, assess and approve the learning requests within the specified budget.
* Conduct learning need assessment & monitor implementation of learning plan.
‎4.) Ensures conduct of UN-related surveys:
Example of Duties:
* Assists in the creation of the NPSA salary scale.
* Assists in the coordination of Cost of Living Surveys including place to place and housing survey
‎5.) Supports knowledge building and knowledge sharing in the CO:
Example of Duties:
* Organizes trainings for staff on HR polices and procedures.
* Contribution to knowledge networks and communities of practice.
Competencies
Core
Achieve Results:
LEVEL ‎1: Plans and monitors own work, pays attention to details, delivers
quality work by deadline
Think Innovatively:
LEVEL ‎1: Open to creative ideas/known risks, is pragmatic problem solver,
makes improvements
Learn Continuously
LEVEL ‎1: Open minded and curious, shares knowledge, learns from mistakes, asks
for feedback
Adapt with Agility
LEVEL ‎1: Adapts to change, constructively handles ambiguity/uncertainty, is
flexible
Act with Determination:
LEVEL ‎1: Shows drive and motivation, able to deliver calmly in face of
adversity, confident
Engage and Partner
LEVEL ‎1: Demonstrates compassion/understanding towards others, forms positive
relationships
Enable Diversity and Inclusion
LEVEL ‎1: Appreciate/respect differences, aware of unconscious bias, confront
discrimination
Cross-Functional & Technical competencies:
Strategic Thinking:
Business Direction & Strategy:
Ability to develop effective strategies and prioritize plans in line with
UNDPs objectives, based on the systemic analysis of challenges, potential
risks and opportunities, linking the vision to reality on the ground, and
creating tangible solutions.
Ability to leverage learning from a variety of sources to anticipate and
respond to future trends; to demonstrate foresight in order to model what
future developments and possible ways forward look like for UNDP.
HR - Recruitment:
Recruitment design and management:
Knowledge of, ability to design and manage end to end recruitment processes
Business Acumen:
Business Direction & Strategy:
Ability to understand and deal with a business situation in a manner that is
likely to lead to a good outcome.
Knowledge and understanding of the operational frameworks in the organization
and ability to make good judgments and quick decisions within such frameworks.
HR - Learning and development:
L&D planning:
Ability to identify organizational learning priorities aligned with the
business strategy using key stakeholder involvement to ensure appropriate
learning and optimal return-on-investment"
Communication:
Ability to communicate in a clear, concise and unambiguous manner both through
written and verbal communication; to tailor messages and choose communication
methods depending on the audience
Ability to manage communications internally and externally, through media,
social media and other appropriate channels
Customer Satisfaction/Client Management:
Business Management:
Ability to respond timely and appropriately with a sense of urgency, provide
consistent solutions, and deliver timely and quality results and/or solutions
to fulfil and understand the real customers' needs. Provide inputs to the
development of customer service strategy.
Look for ways to add value beyond clients' immediate requests.
Ability to anticipate client's upcoming needs and concerns.
Required Skills and Experience

Education:
Secondary Education with specialized certification in HR. University Degree in
HR, Business or Public Administration would be desirable, but it is not a
requirement.
Experience:
‎6 years with Secondary degree or ‎3 years with Bachelors of progressively
responsible HR and/or administrative experience is required at the national or
international level. Experience in the usage of computers and office software
packages (MS Word, Excel, etc) and experience in handling of web-based
management systems.
Fluency in English as the UN language and Arabic as the national language of
the duty station.
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