HR Sr Associate

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Auto req ID: 277823BR


Job Description


General
* Deliver consistent services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement
* Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements
* Manage escalation and take ownership for ultimate issue resolution
* Ensure continuous and timely knowledge management platform update


TM Activities
* Administer and activate end to end PEP people processes (ex: PMP)
* Administer and activate PEP surveys (ex: OHS, PEPL..etc)
* Administer and activate end to end local Reward & Recogintion programs
* Administer and activate local talent development and onboarding programs (ex: functional academies)


Learning :
* Develop end to end training plan including target audience classification, location identification and timeline setting in coordination with key stakeholders
* Manage training program logstics arrangements & execution including meeting room bookings, set up, catering..etc in coordination with LBS teams
* Manange registration process and related reporting
* Perform attendance data entry & analyze attendance reports
* Manage learning Vendors & payments
* Activate learning awareness campaigns to the target population per Wave


Qualifications/Requirements



  • HR Shared Services process and SLA management

  • Service management and ticket management system experience

  • Fresh grad with ‎0-‎1 years of experience

  • Process management and continuous improvement with a focus on optimization and productivity

  • TM & Learning operations experience

  • Technical / Functional Skills & Knowledge of HR Tools and Interface
    Very good English language skills
    Relocation Eligible: Not Applicable
    Job Type: Regular

ملخص الوظيفة

  • المُعلن : PepsiCo
  • تاريخ الإعلان : 31/05/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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Language: English