Franchise Hotel - Bell Boy (Pre-opening)

About Us
Vignette Collection is a diverse group of luxury hotels with a fresh focus,
offering guests a more authentic and thoughtful way to travel.

We've created a collection brand that gives guests and colleagues an inspiring
new choice. One that puts people at the heart of everything we do, to reframe
luxury hospitality for the better.

Our hotels are unique in their own right, with their own distinct outlook and
story to tell.

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Your day to day**

As a Bell Boy, you will be giving our guests a warm welcome and seamless
bell service. You'll also create a warm atmosphere for a* memorable
guest experience.*
* Check, tag, and store luggage or guest items delivered to the luggage storage room by bell and door attendants.
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* Ensure all claim checks are matched with luggage tag on the item being retrieved.

* Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items

* *Deliver checked items to departing guests.
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* *Maintain luggage and baggage storage room in a neat and orderly manner.
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* *Promote teamwork and quality service through daily communications and coordination with other departments.
*
* *May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
*
* *Stay safe all the time. Following our safety procedures and you'll report all incidents.
*
* *Knowledgeable with all hotel's relevant information.
*
* *To serve as a Doorman when need extending warm greetings at all times.
*
* *Take pride in your appearance and place as a brand ambassador
*
* *Always know what events and activities are on the day's schedule
* Jump into other ad-hoc duties when your colleagues need your help.

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to

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• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

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• Fluency in the local language - extra language skills would be great, but not essential

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• Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers.

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• Flexibility - night, weekend and holiday shifts are all part of the job.

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• You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

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• Experience - ideally, you'll have spent at least one year in a front desk or guest service position.

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• Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (‎23 kg). This can involve bending and kneeling.

What we offer

We give our people everything they need to succeed. From a competitive
salary that rewards all your hard work to a wide range of benefits designed to
help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference
and encourage colleagues to bring their whole selves to work. We are an equal
opportunity employer and offer opportunities to applicants and employees
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, or disability. We promote
a culture of trust, support, and acceptance. Always welcoming different
backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.

At IHG, we 've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
Vignette Collection is a diverse group of luxury hotels with a fresh focus,
offering guests a more authentic and thoughtful way to travel.

We 've created a collection brand that gives guests and colleagues an
inspiring new choice. One that puts people at the heart of everything we do,
to reframe luxury hospitality for the better.

Our hotels are unique in their own right, with their own distinct outlook
and story to tell. Let 's Go Further Together.