Organisation Performance Manager

Job Purpose: ENTER THE WORLD OF AVIATION TECH Join the Emirates Group IT Team
in Dubai At Emirates, we know that tech never stands still. Which is why we're
at the forefront of innovation in the aviation world. We are looking for the
best IT professionals to help ensure we stay cutting-edge. So bring your
talent to the world's largest international airline and join our IT team as an
Organisation Performance Manager - IT in our IT Performance & Insights team.
What We Offer This is your chance to work on challenging projects across
different brands and businesses within the Emirates Group's global portfolio.
Based in dynamic Dubai, you can enjoy all the benefits of a cosmopolitan
lifestyle and a great work-life balance. That's on top of a tax-free salary
and amazing travel perks. About The Role The Organisation Performance Manager
- IT is responsible to develop and implement the IT wide organisational
performance management and workplace analytics strategy with a strong focus on
driving accountability and making IT a data driven organisation. Ensure that
the overall IT Strategy and Strategy of the various capabilities in IT are
measurable and data driven decisions are being taken to achieve these
strategies. Drive the culture of continuous improvement and form a feedback
loop with strategy formulation to increase IT effectiveness, value delivery
and productivity. Design and implement the software asset management strategy
across IT. Engage with Technology, Finance, Procurement and Products teams
ensuring licences are being used in the most effective and compliant manner.
What You'll Be Expected To Do: - Design and implement a full-fledged
organisation performance management strategy built on the core principles of
being a data driven organisation, improving productivity and driving
accountability - Drive the translation of IT strategy into KPIs / OKRs with IT
Leadership and extended management team with agreement on how the KPIs / OKRs
will be calculated & measured and associated source systems. - Work with
leadership team to ensure IT goals are set up appropriately to achieve agreed
KPIs / OKRs at an IT level and work with various capability heads to ensure
these are cascades to the various teams in IT. - Ensure there is a feedback
loop between strategy and KPIs / OKRs and past performance is taken into
consideration for future strategies driving business performance improvement
through an agreed process and cadence based on strategy setting cycles. -
Create and maintain a balanced scorecard, automate, develop & deliver on an
agreed roadmap for automation and drive its adoption across all governance
forums in IT and ensure that all IT Performance reporting is taking inputs
from the scorecard. - Design and implement a full-fledged Software Asset
Management strategy built on the core principles of efficiencies and
compliance. - Act as a trusted advisor to various capability heads in IT on
the topics around software asset management including but not limited to
utilization, purchasing, implementation, employee movement, disaster recovery,
recycling and compliance - Design and implement the workplace analytics
strategy for IT built on the core principles of increasing productivity whilst
encompassing wellbeing as a key part of our employee value proposition -
Responsible for the performance management of the team, setting appropriate
objectives and implementing development plans to ensure standards of
performance and productivity are achieved and maintained, enabling a high-
performance culture.
Qualifications & Experience: Experience and Skills You'll Need To Have: -
Degree or Honours (‎12+‎3 or equivalent) in a relevant field such as Computer
Science, Computational Mathematics, Computer Engineering, Software
Engineering, Accounting, Finance, Economics - ‎8+ years' Information Technology
experience - Experience in working with Leadership and extended management
team translating IT strategy into KPIs / OKRs. - Experience in Software Asset
Management strategy design and implementation. Experienced in interpreting
licensing terms, conditions, and product use rights across various vendors
such as Microsoft, Oracle, IBM, Symantec, Red Hat, VMware etc. - Experience in
implementing the workplace analytics strategy for IT. Expose collaboration
patterns, empowering the organisation to act with agility, improve employee
experiences, and sharpen focus. Leveraging on advanced analytics approaches to
integrate Workplace Analytics insights with KPIs/OKRs. - Strong analytical and
data gathering skills Strong attention to detail while maintaining the
broader, analytical perspective - Strong quantitative and analytical
competency - Excellent communication and presentation skills, interacting with
senior management & leadership team - Goal oriented with a sharp delivery
focus and attitude - Well-versed with AGILE ways of working Recommended: (Will
be valued, if available) - Balanced Scorecard Certified (BSC/BSP) - KPI/OKR
certification - ITIL Framework Foundation (specifically Asset and
Configuration Management/Software Asset Management) - IAITAM Certified
Software Asset Manager (CSAM) - Viva insights practitioner/specialist/expert
certification - Published Blogs, Articles, contributions to OpenForums -
Representation in Technical forums - Agile, SAFe certification How You'll
Work: - This is a permanent role based full time in our Dubai office Emirates.
Fly Better.
Salary & Benefits: Join us in a management role and enjoy an attractive tax-
free salary. On top of our generous travel benefits, including discounted
flights and hotel stays around the world, this managerial role also has an
excellent leave and healthcare package. That's on top of transport benefits,
life insurance and more.