Support Sales and Repair Activities to meet and exceed customer
expectations.
The position*
Skyways Technics' activities regard the trading of aircraft spare parts with a
focus on ATR aircraft. We are looking for a trustworthy and goal-oriented
professional to take charge of our Customer Support function in Dubai.
The role will report directly to the Head of Sales - EMEA.
Mission Description
* Respond to customer queries in a timely manner
* Process orders in collaboration with sales managers
* Liaise on incoming and out-going units in coordination with our logistics and planning teams, as well as freight forwarders
* Follow-up with customers on exchange orders and the receipt of core units
* Invoice customers
* Weekly updates of our stock levels in various marketplaces
* Weekly reports of sales invoiced to Skyways Technics management
Your background
You have a minimum of 1-year of proven work experience in a customer support
role focused on the commercial aviation industry.
Skills & Additional Qualifications
Additionally, we are looking for someone with the following skills:
* A positive problem-solving attitude
* Excellent communication in English
* Flexible and responsive
* Analytical with attention to detail and performance
* Strong in organization and prioritization
Contact*
Walid Khazri: [email protected]
* Location : * Job Description : Looking for a Customer Support Executive with minimum 1 year of experience * No Of Positions : 2
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