Hiring a Customer Support Executive in Dubai.
Job Responsibilities:
* Supervising the customer service process and addressing any complaints brought to your attention.
* Developing policies and procedures to ensure consistent and high-quality service delivery.
* Planning and implementing training programs for your team.
* Monitoring the performance of individual representatives and the team as a whole.
* Conducting customer satisfaction surveys and providing feedback to staff to improve performance.
* Ensuring that all team members have a thorough understanding of the products and services offered.
* Creating a positive and productive work environment for your team.
Job Requirements:
* Bachelors degree holder.
* Two years experience in same role.
* Good computer skills.
* Possessing strong abilities in both verbal and written communication, as well as in building and maintaining relationships with others.
* Ability to lead a team.
* Location : * Job Description : Looking for a Customer Support Executive with minimum 1 year of experience * No Of Positions : 2
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