Customer Support Executive

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Customer Support Executive


Job Responsibilities



  • Provide exceptional customer service via phone, email, or chat.

  • Address customer inquiries, resolve issues, and provide product information.

  • Maintain accurate records of interactions and transactions.

  • Escalate complex problems to higher levels of support when necessary.

  • Assist in product troubleshooting and technical support.

  • Offer solutions and recommendations to improve customer satisfaction.

  • Maintain a positive and professional attitude at all times.

  • Meet or exceed performance targets and quality standards.

  • Collaborate with team members to enhance service efficiency.


Job Requirements



  • High school diploma or equivalent.

  • Excellent communication and active listening skills.

  • Strong problem-solving abilities.

  • Basic computer proficiency.

  • Previous customer service experience is a plus.

  • Willingness to work flexible hours, including weekends and evenings.

  • Empathy and a customer-centric mindset.
    Job Type: Full Time
    Job Location: Dubai

ملخص الوظيفة

  • المُعلن : Tsolify Consulting
  • تاريخ الإعلان : 12/09/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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Language: English