Work Experience
1-3 years
Industry
IT Services
City
Dubai
State/Province
Dubayy (Dubai)
Zip/Postal Code
337-1500
Job Description
Being responsible for the provision of IT infrastructure services including
desktop applications, local and/or wide area networks, IT Security and
policies.
Working with senior management to propose, agree and deliver IT services as
defined in Service Level Agreements with existing and projects.
Being responsible for IT hardware, software and maintenance procurement.
Administers the organizations policies and procedures regarding use of
computers and data access for the purpose of ensuring compliance with
organizations policy and departmental guidelines.
Install and configure appropriate software and functions according to
specifications..
Manages assigned projects and program components for the purpose of delivering
services in compliance with established guidelines and/or objectives.
Preparing variety of written materials for the purpose of documenting
activities, providing written reference and/or conveying information.
Trains staff (primarily within the technology area) for the purpose of
ensuring their ability to use new and/or existing operating systems,
application software, hardware and peripherals.
Troubleshoots malfunctions of network hardware and/or software applications
within the organization’s local and wide area networks, telephones, security
systems, and A/V systems for the purpose of resolving operational issues and
restoring services.
* Manage user accounts and access on company systems.
* Office365 administration and manage SharePoint online portal.
* Maintain records/logs of repairs and fixes and maintenance schedule.
* Ensure integrity, security and privacy of networks and computer systems.
Manage backups and business continuity tasks.
Requirements
* Bachelor degree in Information Technology or Computer Science or equivalent field
* 5+ years of progressive experience
* Proficient in MS Office Applications i.e. word and excel
* Excellent knowledge of technical management, information analysis and of computer hardware/ software systems.
* In-depth knowledge of computer hardware and software.
* Good communication, time-management and organization skills.
* Excellent diagnostic and problem-solving skills.
* Hands on experience with computer networks, network administration and network installation.
* Good knowledge of internet security and data privacy principles.
Benefits
As per the UAE Labor Law
Job Type: Full-time
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