Summary
You will be responsible to provide an excellent and consistent level of
service to your customers. The Guest Relations Officer is responsible to
assist with guest services in various areas of the hotel, such as reception,
executive floor, communication center or concierge.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism
management. Minimum 2 years work experience in hotel operations. Good customer
service, communications and interpersonal skills are a must.
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
Company Description Anantara Downtown Dubai Hotel invites you to an elegant sanctuary at the centre of the UAE's most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, and the impressive t…
**Company Description** Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Nestled amongst lush greenery on the idyllic sh…
Synopsis To investigate and respond to guest feedback in a timely and appropriate manner. Adhere to SLAs and manage the relationship with guests to help turn a negative experience into a positive one, whilst protecting Etihad's brand Accountabilities * Fully investigate and resolve the issue, spe…
Under the general direction of the Guest Relations Manager and within the limits of established InterContinental Hotels Group brand and local policies and procedures, responsible for establishing and maintaining mutual understanding and goodwill between guests and management. At InterContinental Ho…
A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** …
Date Posted: 21 Sep 2022 Location: Egypt Property Name: Dusit Thani LakeView Cairo Job Type: Full-time Job Summary and Responsibilities * Provide a personalized arrival and departure experience to all VIP guests arriving at the hotel. * Ensure guest satisfaction throughout stay and …
**Job Number** 23166565 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Mana…
Guest Relations Officer A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will…
Guest Relations Officer A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What…