Order Processing & System Control

Danzas AEI Emirates L.L.C. is a joint venture between Al Tayer Group and
DHL Global Forwarding. It 's the market leader in Freight Forwarding and
Logistics in Dubai.

The brand name is taken from the original Danzas Company, now rebranded as DHL
Global Forwarding, which was established in ‎1815 by Louis Danzas. In the UAE,
Al Tayer Group started the logistics business in ‎1989, later rebranding as
Danzas AEI Emirates. The company has grown from strength to strength to become
the leading logistics provider in Dubai and the Northern Emirates.

With a workforce of ‎1,200 DHL Certified Logistics and Freight Forwarding
experts, Danzas puts its people front and center of everything, to ensure it
attracts, develops and retains the best team, executes the best operations,
delivers the best customer experience, and creates the best results for all
its customers and partners. It offers leading transportation solutions by Air,
Ocean, and Road. Danzas is the market leader in Customs Brokerage and has won
awards for smart freezone and clearance services. With warehouse capacity
exceeding ‎240,000 m2, no customer is too large or too small.

Connecting People. Improving Lives.
Currently, we are looking for a passionate and energetic Order Processing &
System Control in the Contract Logistics Team. The position will ensure
that all customs clearance processes for inbound and outbound operations run
efficiently and make sure that correct details are provided for Customs Bills
creation and thereby enabling the achievement of service standards and
customer satisfaction
Key Responsibilities
* Monitor Inbound & Outbound process in terms of quality & time.
* Generate Invoice & Packing list from system and handover to transport team for customs etc.
* Ensure timely processing of orders.
* Process Supplier Orders
* Process weekly returns of/to Manufacturer.
* Ensure timely follow-up of part Back Order for Repairs / Wholesale and Stock.
* Provide delivery dates of Spare parts to the concerned stakeholders/ Dealer in order to enable proper communication to the end customer.
* Follow up of Shipments.
* Follow up of Credit Notes.
* Create Spare parts reference; update Alternate Supplier, Order, System transfer & Reception.
* Send email to stakeholders, Dealers, Manufacture and Suppliers with regards to parts on day to day basis.
* Coordinate, Supervise and communicate customer claims
* Auto replenishment of parts as per the defined process.
* Issuance of Credit Notes to dealers.
Job Skills, Qualifications & Experience:
* Graduate in any discipline
* Holds ‎4-‎5 years' experience in Logistics/ Procurement
* Good communication in English
* Good knowledge of computers and MS office.
* Strong work ethic with good Communication skills.
* Good interpersonal skills with a sound awareness
* Of various cultures.
* Be good with figures.
* Ability to work under pressure and demonstrate
* Good level of patience. Multi-Tasking
* Team player - Work well individually or as a part
* Of a multi skilled team.

We offer:
* Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
* Possible further career development
* Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world 's leading logistics provider with
operations in over ‎220 countries. Visit our career site on the web at
https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class
efforts to attract and retain talent by fostering a positive work environment
and encouraging personal and professional development among employees. The
development of talented women in our organization will be a focus for us and
an important part of our DGF Strategy ‎2025.

We aspire to become the undisputed leader in our industry, when people think
of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~‎30,000 passionate employees


• The most efficient processes and fastest response times


• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living
Responsibility

Danzas is an equal opportunity employer. We evaluate qualified applicants
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, veteran status, and other legally
protected characteristics.