At CooperSurgical we are currently looking to recruit an Order Processing
Agent , located in Dubai UAE. You will be a part of the Customer
Experience team with + 10 employees with a multicultural and educational
background. We have a busy but fun environment and excel in helping each
other, if that is for you, come and join us!
Position
In the role as Order Processing Agent (internal called Customer Service
Representative), you will assist Middle East markets in order processing
and handling various customer requests and inquiries. You will be working
closely together with internal stakeholders, supporting them, and handling
miscellaneous tasks related to internal processes. You will be reporting solid
line to the Customer Experience Manager and dotted line to the General
Manager, Middle East.
Due to the specific responsibilities this role comes with, it is important
that you have tracked experience in order processing and worked with ERP and
CRM systems before. A healthcare multination organization experience is a
plus.
Proactive, open, and honest in all aspects of work.
Order Management: Manage and handle Sales Orders according to current processes. Secure adequate follow up on orders, all through the supply chain.
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