Nexthink Administrator

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Category
System Administrator
Location
Dubai, UAE
Experience
‎5 years
Job Description
* Supporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, and Engine. Focus on administration, operations, and maintenance of Nexthink hardware and software
* Providing input for collector packaging and assisting in deployment scenarios
* Perform ongoing maintenance
* Check the Appliance health (CPU, Disk & Memory Utilization)
* Check the connectivity of Engines to Portal on relevant Ports in case of any issues with license/engine/appliance status.
* Maintaining specific EUC documentation updated
* Maintenance and creation of Investigations, Campaigns, Services, Alerts, Metrics, Scores & Campaigns, etc. on Nexthink Finder
* Recommending automation candidates and actively supporting EUC Service in the development/testing/implementation of new remediation scripts.
* Proactive Hardware & Software solving problems on End-User Devices
* Analysis of trends and recording of current health status of End-User Devices
* Identification of where and when the issue occurred and how many users are impacted
* Analysis of the events in the timeline to identify root causes of issues very quickly
* Cooperation with various technical teams on root cause analyses and remediation plans
* Resolution of issues and documentation of findings, recommendations, and reporting
Skills
Nexthink, System Administrator, ITIL
Job Type: Full-time

ملخص الوظيفة

  • المُعلن : Indeed
  • تاريخ الإعلان : 10/05/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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