PRODUCT DEVELOPMENT OFFICER

Job Purpose: Support the department in developing and implementing innovative
products, which generate demand and high levels of conversion. Provide
actionable research findings to meet the needs of the line of businesses and
changing marketplace. Job Outline: - Assist product manager in the planning,
development, implementation, and execution of product initiatives in line with
the key goals and objectives of the business. - Liaises with Corporate
Communication to ensure that all above and below the line promotional
activities comply with Company standards and procedures and are completed on
schedule. - Participates in preparing revenue budgets to meet planned growth
requirements. Monitors costs and revenues to ensure that these are in
accordance with budgets - Create internal sales briefs for campaigns and new
product initiatives in conjunction with product manager. - Support the
production of content and all promotional material i.e. websites, brochures,
flyers, tactical (digital or print) to meet market specific timelines and
requirements. - Effectively and efficiently manage the product administration
and support requirements of the business. - Provide helpdesk/product support
by identifying handling issues, incidents and requests, diagnosis, and
resolution where possible. - Communicate appropriately and in an effective and
timely manner to requests to ensure business impact is minimized. - Assist
product manager in regular market research and analysis by monitoring trends
and presenting key findings to support dnata products. - Actively seek
feedback throughout the campaign/selling period from source
markets/distribution channels to identify issues and opportunities associated
with optimizing sales and conversion associated with product offering. -
Produce ROI reports, post campaign analysis and extract key learnings to aid
future campaigns. - Provide support with destination training material and fam
trip organisation to ensure employees have the required material and knowledge
to become product experts and optimize sales. - Participate in regular
meetings in partnership with the brands to obtain feedback and support with
respect to the promotion of products in the market. - Develop and maintain
strong mutually beneficial, working relationships with both internal and
external stakeholders. - Actively support and attend internal and external
events and training opportunities.
Qualifications & Experience: Commercial/Sales.Other : ‎5+ Years Degree or
Honours (‎12+‎3 or equivalent) : - Degree in Management, Marketing, Tourism, or
Hospitality or a related discipline -Worked within the travel, tourism,
leisure industry or in Commercial & Sales Strong knowledge of the global
travel industry, including competitor activity - Knowledge of the functioning
of all units within hospitality, B2C retail, travel and tourism - Strong
analytical, numerical and problem-solving skills - Strong negotiation skills -
Good creative and lateral thinking skills - Strong knowledge of business
improvement processes
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.