We are looking for a Key Account Manager ( Pharma ) to join our team and be
part of our growth. If you're a team leader who is hungry for a new adventure,
a multinational workplace is waiting for you.
What's On Your Plate?
* Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.
* Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.
* Identify revenue opportunities.
* Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.
* Build weekly/monthly reports, track & communicate performance data
* Establish, build, and maintain strong relationships
* Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners
* Build visibility internally and externally via deep data analysis & cross-functional business reviews
* Identify industry trends
* Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives
* Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e, optimize service and/or expenses)
* Business Driver for the growth of Key Accounts in Non Food Vertical
* Responsible for the relationship with the Key Account Vendors
* Accountable for:
* Right Assortment
* Healthy Orders
* GMV Growth
* Service quality need to be consistent for all the brands across
* Maintain continuous business relationships with Key Vendors
* Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.
* Maintain regular relationships with various stakeholders from the brand
* Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement
* Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.
* Work internally with the various departments to ensure all requirements of the brand are met.
* Update and maintain a track record of all activities related to the brand on SalesForce.
What Did We Order?
*
Bachelor's degree in any discipline
* From 3-5 years of experience holding the same title or relevant
* Resident in the UAE
* Able to analyze data and sales statistics and curate a solution
* Excellent communication and negotiation skills
* Customer oriented
* Experience in Pharmaceutical is Must
* Able to travel across emirates as require
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