Shipping Supervisor

INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury
experiences in the Middle East. The Group, in its endeavour to excel as a
hybrid retailer, has reinforced its distribution and marketing services with a
portfolio of eight owned brands and over ‎300 international brands in the
luxury, beauty, fashion, and art de vivre categories. More recently, the Group
expanded its expertise into new categories of luxury watches, jewellery, and
eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it
constantly reinventing itself or focusing on innovation to provide luxury
experiences at over ‎750+ experiential retail stores, online and through mobile
apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for ‎14,000 skilled and talented professionals
across seven countries, whose cohesive efforts have resulted in the Group
being ranked third in the Middle East and first in Saudi Arabia as a Great
Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse",
which is not just an innovation hub, but also an incubator space and
accelerator for start-ups and small businesses in the region and
internationally. This is just one of the several initiatives taken by the
Group to reinvent itself, catalysed by forward thinking and future-proofing.
The Group has also been embedding sustainability at the core of its business
strategy with a clear commitment towards people, partners and the planet, and
by being a member of the United Nations Global Compact Community and signatory
of the Women's Empowerment Principles.

What you'll be doing
The Shipping Supervisor ensures the team undertakes timely coordination and
accurate documentation of imports and/or exports.
In their endeavor to excellence, the fundamental values all our employees must
possess are Commitment, Integrity, Empathy and Flexibility

Key Responsibilities

• Oversee the team to undertake Imports and/or Export of shipments and to ensure maximum efficiency, quality and customer service


• Work closely and follow instructions from the head of Freight at the Group Level


• Ensure services are executed in accordance to the processes, terms and timeframes defined by management


• Ensure all state, customs and other applicable regulations are followed while fulfilling service requirements


• Ensure all required documentations are obtained/processed to facilitate imports and/or exports of shipments.


• Ensure Business Units are accurately billed as per Logistics price list for the services provided


• Ensure Freight Forwarder invoices are accurate, as per agreed price list


• Ensure all shipments are insured


• Ensure all claims are investigated and settled


• Attend operational meetings with Freight Forwarders, Customs, Customers or other stakeholders


• Accurate reporting and analysis as per management requirements


• Train, guide and support team members to carry out required tasks


• Coordinate Plan and allocate the team for smooth and effective execution of workload


• Immediately report to management, investigate and correct any breach in Integrated Management System (ISO ‎9001, ‎14001 and OHSAS ‎18001) Quality, Health & Safety and Environmental procedures, Company policies or Security protocols
  What you 'll need to succeed

Your Profile:

High School Graduate
‎3 - ‎5 years' experience in Freight Forwarding or similar industries (Fashion
and DG cargo experience is a plus)
‎3 years' experience or more in handling a team of shipping coordinators
Experience in stakeholder management
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and
Perspectives to truly Inspire, Exhilarate and Delight our customers. At
Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We
ensure equal opportunity for all our applicants without regard to gender, age,
race, religion, national origin or disability status.