What you will do:
* manage accounts of the clients;
* cooperate with the largest brands from the market in Dubai;
* meet clients face-to-face regularly to ensure premium customer service;
* create campaign strategies in a variety of industries based on data analysis, your own creativity and client needs;
* adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
* respond to customer requests and inquiries in a professional and timely manner;
* regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
* take care of customer success and long-term relationship;
* provide specific information regarding company 's services and products;
* assist customers in the process of launching ad campaigns;
* obtain, review and process orders; ensure timely payments for our services.
Requirements
* experience (3 + years) in digital advertising;
* preferably experience working in adtech, advertiser or agency (online area) both on performance and awareness campaigns;
* bachelor 's degree or similar;
* interest in digital marketing/ e-commerce;
* working experience with MS Office Word, Excel, PowerPoint;
* knowledge of customer support tools and processes;
* ability to identify and understand customer needs and requirements;
* excellent analytical and problem-solving skills;
* well-developed verbal and written communication skills;
* multi-tasking, high level of energy, resourcefulness;
* high level of motivation and willingness to learn;
* positive, can-do attitude;
* advanced command of English (C1 level) - advanced level of Arabic is a plus
We offer the chance to work:
* A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions;
* Competitive salary;
* Hybrid working model
* An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
* Numerous opportunities to build your own path of self-development;
* Unique learning opportunities from commercial and HQ business support teams;
* Frequent team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!
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