Technical Training Manager

Date Posted:
‎2022-‎12-‎28-‎08:00
Country:
Saudi Arabia
Location:
Otis Elevator Company Saudi Arabia Ltd, 11th Floor, Tower B, Zahran Business
Center, Prince Sultan Street, Salamah District, Jeddah, Saudi Arabia
* Strategic Responsibilities :
* Develops and implements strategic plans (Annual training Calendar) for Technical & Training in line with the organizational objectives and the approved yearly plan.
* Conduct the induction training for the new Otis field employees.
* Monitors the deployment of work processes to achieve high performance standards, continuous improvement and compliance with organizational policies, procedures, and standards.
* Participates in the development of the workforce plan by providing inputs based on workload analysis and forecasting trends.
* Participates in the implementation of Otis's vision, mission, and cultural values across all employee groups in the Project.
* Manages the implementation of approved training policies, procedures, and controls so that all relevant procedural/legislative requirements are fulfilled while delivering quality, cost-effective services.
* Plan strategic KPIs to enhance field operations and improve the productivity,
* Ensure excellent communication with all parties involved in the project.
* Deploy the training needs for the field team in the project for Otis & Subcon employees Like GEN2 scaffold less methods, procedures, and controls so that all relevant procedural/legislative.
* Accurately forecast the financial performance of the Project Sales against budgets and identify and capitalize on potential areas for cost reduction and performance improvement opportunities.
* Monitors the deployment of work processes to achieve high performance standards, continuous improvement and compliance with organizational policies, procedures, and standards.
* Participates in the development of the workforce plan by providing inputs based on workload analysis and forecasting trends.
* Participates in the implementation of Otis's vision, mission, and cultural values across all employee groups in the Project.
* Manages the implementation of approved Modernization policies, procedures, and controls so that all relevant procedural/legislative requirements are fulfilled while delivering quality, cost-effective services.
* initiate improvements to the Project requirements applying the policies and leads the implementation of procedures and controls covering all areas of activity so that all relevant procedural/legislative requirements are fulfilled while delivering quality services.
* Plan strategic KPIs to enhance field operations and improve the productivity, digitalization, and service excellence in the project as per client requirements and KPI's.
* Ensure excellent communication with all parties involved in the project.
* Prepare, coordinate, and ensure high standard deliveries on the Hajj Season, yearly.
Core Responsibilities
* Identifies and highlights operational and performance problems in the Project and provides support on mitigation activities.
* Reviews the monthly Field performance reports for the Project, implement optimization actions
* Drives regular audits on the project operations on methods and procedures followed and enforces use of market best practices to create process efficiencies.
* Oversea and control the project cost spending and profitability
* Maintain and grow healthy modernization Project portfolio, and the relationship with key client.
* Assesses Project performance against annual sales/orders plans to ensure the service sales/Field targets are achieved in a timely manner.
* Leads submissions of service sales proposals to the clients (developers, contractors etc.) and participates in the sales contracts negotiation in alignment with Company policies and procedures.
* Identifies and highlights operational and performance problems in the Project and provides support on mitigation activities.
* Reviews the monthly sales/Field performance reports for the Project, implement optimization actions
* Assess the quality of service delivered and improve customer satisfaction.
* Drives regular audits on the project operations on methods and procedures followed and enforces use of market best practices to create process efficiencies.
* Leads the effort to conduct quality awareness sessions to keep employees up to date with the relevant quality improvement initiatives in line with established guidelines.
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national origin,
disability or veteran status, age or any other federally protected class. To
request an accommodation in completing an employment application due to a
special need or a disability, please contact us at
[email protected]
.