Reservation Agent

؜ - ؜جدة ؜ -

تفاصيل الوظيفة

Company Description


Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor's limitless
possibilities.
By joining Accor, every chapter of your story is yours to write and together
we can imagine tomorrow's hospitality. Discover the life that awaits you at
Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!


BELIMITLESS"


Job Description


As a Reservation Agent you are responsible for handling incoming calls and
inquiries to the reservation department in a professional, efficient, and
friendly manner.


Responsibilate:
* Answer the phone within ‎3 rings utilizing company approved standard of greeting, followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry about the facilities of the Hotel; handle other reservation inquiries via fax, email and other channels as directed according to standard operating procedures
* Process the reservations by entering the information accurately in the property management system; follow up with reservation confirmations, modifications, cancellations and make the changes in the system as applicable; make sure information is entered according to standard operating procedures and standards
* Responsible for keeping accurate paper transactions, and recording of any specific requirement in terms of reservation requests, amenities; special request; advance deposit; complete daily call conversion sheets of their individual shift; compile reports as directed by the Manager or Supervisor of the department
* Have full knowledge of Hotel facilities, and promotions; take initiative to always keep up to date with any changes within in the Hotel that might affect reservation bookings
* Participate and comply with any training and reservation programs, such as up-selling, cross selling other sister hotels to increase revenue for the Hotel and company
* Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment
* Comply with the hotel environmental, health and safety policies and procedures


Qualifications



  • Work experience as a Hotel Reservations Agent, or a similar role

  • Proficiency in Opera and Microsoft

  • Fluency in English

  • Excellent communication and organizational skills

ملخص الوظيفة

  • المُعلن : AccorHotels
  • تاريخ الإعلان : 15/09/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : جدة
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

وظائف أخرى مثل هذه الوظيفة

جدة
10/02/2023

### **Job Description** Press space or enter keys to toggle section visibility Is responsible for the selling of all Rosewood hotel key revenue streams including room reservations in a professional manner and in accordance with the policies set by the Director of Sales & Marketing * Acts promp…

جدة
04/05/2023

Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy b…

جدة
27/11/2023

Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy b…

جدة
06/07/2022

Reference No COM-22-89 Job Title Agent - Reservation and Ticketing.Jeddah - Sales Category COMMERCIAL Educational Qualifications Two years college diploma in a related discipline OR IATA / Sabre / Galileo / Amadeus certification with Secondary School certification with 2 years of similar …

أبو ظبي
25/06/2022

**Posting Date** Jun 24, 2022 **Job Number** 22106214 **Job Category** Reservations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Ritz-Carlton **Schedule** Full-Time **Rel…

دبي
20/05/2022

Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Job Description As Reservations Officer you will directly support the Reservations Man…

دبي
30/04/2022

Supports the smooth running of the central reservations department, where all aspects of the guest journey and experience are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resoluti…

دبي
13/04/2023

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…

الرياض
14/04/2023

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with …

دبي
31/03/2023

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…

Language: English