Ensures that patient access, acceptance, registration, eligibility and
financial status are in line with Hospital policies and that they are
completed in a timely manner through coordination with physicians, nurses and
other health care providers.
1. Receives and greets patients, employees or visitors as they arrived in the
clinic and provides information & directions.
2. Obtains necessary information, determines and directs the concerns of
caller to appropriate areas.
3. Opens medical Records for new patients.
4. Reviews and responds to correspondence regarding eligibility for
treatment.
5. Receives interviews and assists patients/families prior to submitting
medical referrals paperwork and explains KFSH&RC Eligibility policy.
6. Performs all appointment Services and Admission functions.
7. Registers and initiates the required action on all financial letters
coming from the Royal Families, Royal Cabinet, companies, General Medical
Committees, embassies and other sources.
8. Registers and confirms patient's visit using computer system, and takes
necessary action for patient's check-in.
9. Receives walk-in patients and takes necessary action for them.
10. Retrieves patient information from the system as necessary.
11. Verifies patient's eligibility status; makes sure that patient is
eligible for the specialty he/she is referred to.
12. Coordinates with other Hospital staff while booking appointment to make
sure the patient's appointments are close to each other, like X-ray or
Endoscopy, etc.
13. Participates in the orientation of new employees as required.
14. Follows all Hospital related policies and procedures.
15. Participates in self and other's education, training and development, as
applicable.
16. Performs any other related duties as assigned.
Bachelor 's Degree or IPA Diploma in Hospital Administration or other related
discipline is required.
One (1) year of related experience with Bachelor 's Degree or three (3) years
with IPA Diploma is required.
Saudi National only.
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