National L&D Manager

Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United A"rab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than ‎35,000 employees across more than ‎20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over ‎200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organisation to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day.

About the Role
We are seeking a highly capable and motivated L &D Manager to lead and
support learning programs and development strategies for the business through
effective coordination with the Regional Learning & Development Manager and HR
Business Partners. Focus on the development and maintenance of the IKEA
training plan and individual development plans to secure excellence in
business competency.

Job Summary
The L &D Manager is responsible to create and execute learning strategies
and programs and evaluate individual and organizational development needs.
Implement various learning methods and design/deliver e-learning courses,
workshops, and other trainings.

Job Duties
* Facilitate all orientation programmes for new co-workers and HR specific updates
* Ensure that candidates receive induction within their first three months using the Basic Job Knowledge and successfully complete their probation
* Train, develop, coach and mentor all co-workers in accordance with the IKEA culture
* Create and coordinate Induction plans for the new managers starting in the business Be the champion for technical and behavioural skills development
* Effectively manage all business specific training requirements and ensure training is delivered to the required standard
* Implement post-course assessment and action plans for the candidates following the in-house trainings courses to measure the productivity of the time spent in trainings
* Lead the learning and development process in the store by working in a proactive way.
* Responsible for maintaining the co-workers knowledge on current training initiatives and trends via external networking (Inter-IKEA Systems B.V, toolbox) and the Al-Futtaim Training Centre.
* Design training programs in line with the development requirements for the co-workers in the store (customer service expectations, on the floor trainings sessions) across all co-workers including night shifts
* Incorporate the training programs in the Commercial calendar as per the activities happening in the store
* Work with the regional L&D manager to support the AFTC curriculum of courses
* Understand the ICSS results and suggest plans for improvement where necessary
* Spend time with the line managers on the shop floor to understand their needs in terms of people development as per the business requirements
* Organise team building activities to support the engagement of the co-workers and managers
* Provide feedback to managers on their effectiveness of delivering training and improving performance
* Maintain all administrative records relating to employee trainings (Training Matrix) and control all administration related to training for the store.
* Support the enrolment process for all IKEA Business College training.
* Coordinate with the AFTC enrolment of the co-workers and managers for trainings
* Maintain a good communication with the co-workers through Information boards and newsletters
* Support the managers with the performance management, contribute to develop performance improvement plans for the poor performers
* Get involved in the employee engagement survey and act as a champion in improving the results
* Support and coordinate all management and co-worker development plans
* Support the implementation of the succession planning program and support the managers to coach and train the candidates to become ready to take on more senior positions
* Support Line Managers in executing development training for identified succession candidates.
* Have a strategic eye for talent planning and communication with suggestions for the line managers in terms of succession plan

About the Requirements
* Minimum of ‎3 - ‎5 years L&D management experience, retail preferred
* Strong mediation and counselling skills
* Must have strategic, analytical and tactical abilities
* Experienced in project management & change management able to communicate effectively
* Solid Stakeholders management
* Ability to complete tasks efficiently, accurately, and in a timely manner
* Strong team player, with ability to take initiative and operate independently.
* Excellent verbal and written communication skills.

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Before you click "apply": Please read the job description carefully to ensure
you can confidently demonstrate why this opportunity is right for you and
take the time to put together a well-crafted and personalised CV to further
boost your visibility. Our global Talent Acquisition team members are all
assigned to specific businesses to ensure that we make the best matches
between talent and opportunities. We not only consider the requisite
compatibility of skills and behaviours, but also how candidates align with our
Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves
available to you throughout the application process. We make every effort to
review and respond to every application.