SRR - Corporate Services Manager, HR and L&D (EO)

Job Description (Roles and Responsibilities)
The British Embassy Riyadh has a vacancy for a Corporate Services Manager, HR
and L&D for a fixed-term contract of two (‎2) years.
The jobholder will provide, manage, and deliver training requirements and
support HR for the missions based in Riyadh, Jeddah, and Al Khobar.

Duties and responsibilities:
* Develop and maintain learning needs analysis, create and deliver L &D delivery plan to ensure that the Country Business Plan is achievable.
* Manage the annual appraisal cycle, including organising a quality control committee to ensure that the process is consistent across Posts/ Missions.
* Manage and further develop the KSA Network-wide employee induction process, a monthly programme held for all new employees.
* Lead on the annual staff survey collection, using outcomes to inform training plans.
* Serve as the main HR point of contact for the Middle East and North Africa (MENA) Regional HR Hub based in Abu Dhabi, ensuring that line managers and staff are aware of the process to contact the Regional HR Hub and that Regional HR Hub processes are fit for purpose locally.
* Manage the administration of contracts and personnel files held locally and assist line managers with their responsibilities within the HR processes including, but not limited to, recruitment, performance management, and employee relations issues. Ensure all contracts and HR records are kept up to date and meet legal and Foreign, Commonwealth and Development Office (FCDO) criteria.
* Co-ordinate with Accounts Manager/ Regional Pay & Benefits Team to ensure payroll records are accurate and up to date.
* Review and feed into policy on legal matters, liaise with the MENA Regional HR Hub on KSA labour law, and provide updates to Senior Management Team.
* Oversee the terms and conditions of service (TACOS) for Country-Based Staff, ensure it is kept up to date, adapting recommendations by the MENA Regional HR Hub. Provide details of updates across the KSA Network.
* Co-ordinate and manage with Accounts Manager, staff reward and benefit schemes and agree recommendations with the committee.
* Manage the medical and life insurance schemes, including procurement of contract and maintaining a relationship with the provider's account manager.
* Cover additional Corporate Services duties as requested by the Head of Corporate Services.
* Line management of two (‎2) x Corporate Services staff members.
* Manage the training budget of approximately SAR ‎150,000.‎00 per annum in liaison with the L&D team.
The above list is not exhaustive and the jobholder will be required to be
flexible and take on other ad hoc tasks as required, including participating
in the Embassy's emergency planning and any other response to a crisis
affecting UK citizens.

Key behaviours required:
* Communicating and Influencing - Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
* Working Together - Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
* Developing Self and Others - Focus on continuous learning and development for self, others and the organisation as a whole.
* Managing a Quality Service - Delivering service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.

Eligibility:
The successful applicant will be required to obtain the necessary security
clearance. Higher clearances can be granted only to certain nationalities. For
this reason, candidates must be of British, American, Australian, Canadian, or
New Zealand nationality in order to gain the level of clearance required.
The position is available to current holders of valid Saudi residence permits
or transferable iqamas. The successful candidate will be required to transfer
their sponsorship to the British Embassy.
Essential qualifications, skills and experience
* Excellent presentation skills. Experience of training and managing projects.
* Financial awareness and experience of working to tight budgets.
* Team player who is capable of working on their own initiative and manage others.
* Excellent organisational skills, including ability to organise and prioritise workload, organise records, and meet deadlines and changing priorities whilst maintaining close attention to detail and without compromising the quality of the work.
* Excellent customer service skills. Demonstrates courtesy and consideration in dealing with all stakeholders. Able to show discretion in handling any sensitive matters, with the trust of all involved.
* A confident communicator with excellent interpersonal skills and proven ability to engage at all levels internally and with external stakeholders.
* Excellent communication skills in English, both verbal and spoken. Able to express ideas and messages clearly and concisely, both orally and in written communication.
* Proficiency in Microsoft Office tools, particularly Outlook, Word, Excel, PowerPoint and Teams.
Desirable qualifications, skills and experience
* Familiarity with Oracle-based applications for finance/ procurement/ HR (including Hyperion and OBIEE) in order to generate and manipulate reports.
* Familiarity with FCDO or UK government/ public sector processes and policies on financial/ budget management, forecasting, and payments.
* Previous HR/ L&D experience in either the public or private sector.
* Holds a recognised HR/ L&D qualification (CIPD or equivalent).
* Knowledge of KSA labour law and its applications.
* Arabic language skills.
Required behaviours
Managing a Quality Service, Communicating and Influencing, Working Together,
Developing Self and Others
Application deadline Application deadline - day Application deadline - month
Application deadline - year
‎5 June ‎2022
Grade
Executive Officer (EO)
Type of Position
Fixed Term, Full-time
Working hours per week
‎35
Duration of Post
‎24 months
Region
Middle East & North Africa
Country/Territory
Saudi Arabia
Location (City)
Riyadh
Type of Post
British Embassy
Number of vacancies
‎1
Salary Currency
SAR
Salary
‎11,097.‎26
Start Date Start Date - day Start Date - month Start Date - year
‎17 August ‎2022
Other benefits and conditions of employment
The Embassy aims to offer an attractive working environment and remuneration
package for this role.
Salary details:
* Base Salary including Eid bonus - SAR ‎8,557.‎81
* Housing Allowance - SAR ‎2,139.‎45 (subject to eligibility)
* Travel Allowance - SAR ‎400 (subject to eligibility)
* Total - SAR ‎11,097.‎26
* Allowances are not payable to staff who receive official provision for such expenditure in some other form.
No accommodation and relocation expenses are payable in connection with this
position.
This position is full-time, based on ‎35 hours per week. Normal working hours
for the Embassy are from ‎08:00 to ‎15:00 from Sunday to Thursday, with core
working hours from ‎10:00-‎15:00. Core working hours is the period of the day
that employees are required to be at work. The working day outside of the core
hours is a flexible period, which allows employees to choose when they work,
subject to operational needs. Flexible working arrangements may be considered
based on operational requirements and agreement with the line manager, and in
line with FCDO and Embassy policies.
The jobholder will be required to be flexible in their approach to hours
worked as these will be dictated by operational needs and may involve working
out of hours.
The successful candidate will be subject to a ‎90-day probationary period.
Additional information
How to apply:
Interested candidates must attach ‎1) an updated Curriculum Vitae (CV) and ‎2) a
covering letter stating how you meet the requirements of the role.
Your application must also include examples of when you have demonstrated the
required behaviours in the Behaviours Questions section of the online
application form.
Applications that do not include these information will not be considered.
The closing date for applications is at ‎23:55 KSA local time on ‎05 June
‎2022.
Applications received after the stated deadline will not be considered.
Due to the large number of applications we receive, only those shortlisted for
the next step in the recruitment process will be contacted.
The start date mentioned in the advert is an assumed start date and the
successful candidate will be required to undergo security-vetting procedures.
Any offer of employment will be subject to the candidate achieving suitable
clearances, medical clearance and reference checks.

The British Embassy Riyadh is an equal opportunities employer, dedicated to
inclusivity, a diverse workforce and valuing difference. Staff recruited
locally by the British Embassy is subject to Terms and Conditions of Service
according to local Saudi Arabia employment law.
Please be aware that you will only be able to apply to vacancies for Country
Based Staff roles with the British Government through this official tal.net
site (operated by Oleeo). Jobs may be advertised on third party websites,
however our adverts will always link back to the official tal.net site. If you
complete and send an application through any other site, we will not receive
it.