Senior Application Support Officer

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Job Description



  • Provide general application support and trouble-shooting/problem-solving.

  • Insure to solve assigned tickets for the supported systems within SLA and ensure optimal customer satisfaction.

  • React to high severity technical issues that require immediate attention.

  • Trouble-shoot application problems and find solutions, workarounds and communicate solutions to customers.

  • Work with multiple teams for the successful resolution of issues and incidents.

  • Execution of DB scripts/extracts as needed.


Skills



  • ‎2-‎6 years of experience in the same position.

  • B.Sc. in computer science or equivalent

  • Strong Troubleshooting and problem solving skills

  • Strong communication skills.

  • DB knowledge overview (SQL, Oracle).

  • Strong Knowledge in Power apps, Power automate, Power BI, one drive, Share Points


Job Details


Job Location
Cairo, Egypt
Job Role
Information Technology
Employment Status
Full time
Employment Type
Employee


Preferred Candidate


Career Level
Mid Career
Residence Location
Egypt
Nationality
Egypt
Degree
Bachelor's degree

ملخص الوظيفة

  • المُعلن : AXA Egypt
  • تاريخ الإعلان : 01/10/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

الرياض
28/11/2022

**Responsibilities:** * Work as L2 of support. * Issues troubleshooting and identifying the root cause and solving them. * Supporting in DB/Application levels. * Writing incident reports. * Deployment alignment with L2. * Work direct with the Development team for critical…

القاهرة
24/09/2023

**Application Support Engineer:** We are seeking a motivated and talented individual to join our team as a Junior Application Support Engineer. In this role, you will be responsible for providing technical support for a wide range of applications, with a primary focus on databases, SQL languages, o…

القاهرة
18/11/2022

* implement technology solutions based on assigned function's Microsoft products and technologies, according to the set project plan and assigned tasks to meet customer business requirements. * Document project plans, design and implementation guides to be used as project references and ensure di…

القاهرة
24/05/2023

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills an…

القاهرة
09/06/2022

Standard / Senior Application engineer - ( 220003S0 ) # **Mission** **Are you an experienced or post graduate Software Engineer looking for a challenging position with a leading** **automotive software company, Valeo can help! We are a leading staffing firm that handle supportive tooling activiti…

القاهرة
19/12/2022

* 3-4 years of experience in the same position. * Intensive experience in Hotels operations. * B.Sc. degree in a relevant field with a strong computer background, networks and technical skills. * Good command of English. * Strong knowledge of current technologies and Microsoft SQL technolog…

القاهرة
30/04/2022

**Welcome to LEONI Worldwide-Group:** As a well-known, innovative and competent system and development supplier of wires, cables and wiring systems, we employ over 61.000people in over 88 locations in 32 countries. Our products have various applications - in cars, computers and household devices an…

القاهرة
10/06/2022

### **Job Title** Logistics Support Officer ### **Job Description** Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But i…

القاهرة
26/05/2022

We're looking for a **Quote Support Officer** to join our **Professional team** in **Egypt**. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. T…

القاهرة
17/04/2023

### **Job Title** Logistics Support Officer ### **Job Description** Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But i…

Language: English