Senior Application Support

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة

Responsibilities:


* Work as L2 of support.
* Issues troubleshooting and identifying the root cause and solving them.
* Supporting in DB/Application levels.
* Writing incident reports.
* Deployment alignment with L2.
* Work direct with the Development team for critical issues.
* Use monitoring tools to detect and solve issues before escalated.


Requirements:

* ‎3+ years of experience in Application Support
* Has excellent knowledge of how to use Databases
* Expert in at least one of the known monitoring tools
* Familiar with the deployment and release process
* Familiar with ticketing systems
* familiar with a variety of operating systems and platforms
* Strong operations skills in Linux operating system
* High SQL knowledge
* Troubleshooting Identifying and resolving technical issues
* Known how to read logs
* Excellent communication skills in English
* Flexibility to work on shifts.

ملخص الوظيفة

  • المُعلن : Jahez
  • تاريخ الإعلان : 28/11/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

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Language: English