Welcome to LEONI Worldwide-Group: As a well-known, innovative and
competent system and development supplier of wires, cables and wiring systems,
we employ over 61.000people in over 88 locations in 32 countries. Our products
have various applications - in cars, computers and household devices and even
trams. Our customers include well-known companies such as Aston Martin, Audi,
Bentley, BMW, General Motors, Land Rover, Mercedes-Benz, Porsche, Peugeot,
Renault, Nissan, Rolls Royce, VW and others.
LEONI in Egypt: With more than 5.500 employees, we are one of the top
employers in Egyptian automotive industry. With operational plants based in
Nasr City; Badr City and Assiut we are in a continual growth as an output of
our high level of customer orientation through innovative technology. New
projects result in new growth. Thus we are looking to fill the following
position:
Senior IT Support Engineer
EG-C-Cairo - CAI00007Q
Your Challenges
* Implement and maintains new /existing system and advice users on the efficient Utilization of computer system.
* Analyses user requirement and provides adequate support
* Monitor system processes and maintain controlling procedures.
* Support and advise IT support Engineers& IT specialists to achieve their duties
* Provide permanent IT solutions
* Provide coverage and support for Network operations and Information Technology
* Monitor and maintain District servers.
* Analyze log files and investigate and correct or record errors that are discovered.
* Monitor district server and data backup processes.
* Work with systems for endpoint device management. Includes software distribution, updates,
* Patching virus protection, and imaging.
* Develop and maintain scripts and programs that automate repetitive tasks and data transfer in the Network Operations Center.
* Clearly document features, technical specifications, and infrastructure requirements for self-produced
* Ensure that helpdesk tickets are closed or escalated promptly.
* Ensure regularly scheduled technical tasks are accomplished on time.
* Research, recommend, and apply new technologies as they emerge.
* Undertakes other tasks and duties which may be assigned by IT Manager or IT Principle systems Engineer.
* Regular communication with all departments' knowledge of potential problems to minimize the effect if any.
* Product liability and safety.
* Monitor and maintain key performance measure e.g. monitor helpdesk calls respond and tome every call.
Required Qualifications:
LEONI processes your application data in an IT-system that is consistent
across the company and uses foreign service providers. By sending your
application, you agree to this procedure. LEONI ensures the compliance with
data protection.
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