Title: French Operations Team Leader
Job Description:
* Manage CSRs and ensure that they're meeting business requirements
* Coach the agent on technical and non technical errors
* Ensure that employees are adhering to the company policy
* Results oriented, TL should be working on achieving the assigned performance metrics
Requirements:
* C1 French Level
* Salary is 15K Gross
* Very Good English
* Good Coaching skills
* Good Problem Solving.
* Good Leadership Skills.
* Good communications and Handling skills.
* Flexibility in working rotational shifts basis.
* Preferably 1 year experience in E commerce as team leader .
Job Role / Function **Others** Years of Experience **Unspecified** Career Level **Mid Career / Senior** Gender **Unspecified** Expiry date **30 Nov 2022** Job Description * Fluent French * At least 2 years of experience * Ability to manage teams
Job Role / Function **Others** Years of Experience **Unspecified** Career Level **Mid Career / Senior** Gender **Unspecified** Expiry date **22 Feb 2023** Job Description * Fluent French * At least 2 years of experience * Ability to manage teams
## **About the role** * Acting as 1st level of escalation. * Incident audit and monitoring. * Generating internal and external reports. * Supervision of the team to ensure compliance. * Contriving initiatives and other administrative tasks as per job requirements. * Reference & coach fo…
## **About the role** * Acting as 1st level of escalation. * Incident audit and monitoring. * Generating internal and external reports. * Supervision of the team to ensure compliance. * Contriving initiatives and other administrative tasks as per job requirements. * Reference & coach fo…
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc. An exc…
J ob Purpose * * he CBE have inaugurated the Customer and Competition Protection Sector in 2019, with the purpose of leading banks to the best practices in this area through banks' internal Customer Protection Function. * P provides a quarterly report to the CBE covering a thorough analysis…
## **Description** As a Sales Team Leader you will be ensuring that SME/SOHO Acquisition channel is meeting customer excellence standards while create a visible step change versus our competition to gain market share ## **Job Responsibility** * Manage team of 4 outsourced agents to work on achie…
## **Role Purpose** The focal point between the marketing & Sales team to manage and make sure all the marketing activities are on place. This role requires someone with marketing & sales background with a strong communication and negotiation skills ## **Job Responsibilities** * Directly respon…
* Act as a deputy for the team manager * Drive changes that improve support-related processes * Identify and address knowledge gaps, ensure common understanding across the team * Streamline the interlock with the other supporting entities * Responsible for workflow training and documentati…
##### **Responsibilities & Qualifications** ### **Qualifications:** * Establish and ensure the execution of projects, delivering the highest quality systems that meet the business needs. * Maintain a productive software development team. * Lead a team of .Net developers to develop web-based …