Specialist-iT

Job Number ‎22136738
Job Category Information Technology
Location JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box ‎427,
Cairo, Egypt, Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Install, configure, manage, maintain, test, evaluate, and repair computer
networks, workstations, support server system(s), supporting
hardware/software, user accounts, and computer/telephone rooms. Train/instruct
users in proper use and security of all systems. Troubleshoot/repair/resolve
technical problems/issues related to computer hardware/software/LAN and
WAN/internet. Respond to program error messages. Provide network
communications support and technical guidance. Refer major problems to
vendors/technicians. Analyze, recommend, and implement process improvements.
Consult with others to assess/analyze/resolve computing needs and system
requirements. Inspect, test, and diagnose computer equipment/systems. Plan and
coordinate information technology-related equipment installations, moves,
additions, changes, and system enhancements. Plan, coordinate, and implement
network security measures. Provide end-user support for all applications. Plan
and manage disk space for entire network. Maintain accurate inventory of all
technological devices. Enter commands and activate controls on computers and
equipment. Ensure backup tapes are locked in a fireproof safe.

Follow all company policies and procedures; report accidents, injuries, and
unsafe work conditions to manager. Maintain confidentiality of proprietary
information; protect company assets. Address guests' service needs; assist
other employees. Speak with others using clear and professional language;
answer telephones using appropriate etiquette. Serve as role model and first
point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop and maintain positive working relationships with others; support team
to reach common goals. Ensure adherence to quality expectations/standards;
identify, recommend, develop, and implement new ways to increase
organizational efficiency, productivity, quality, safety, and/or cost-savings.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to ‎50 pounds. Stand, sit, or walk for extended periods of time. Enter and
locate information using computers/ Point of Sale (POS) systems. Move up and
down stairs/ramps. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.