Job Summary:
We are looking for a dynamic, high-performing Key Account Manager to look
over our client accounts. The role demands leveraging working relationships
across clients as you will have to maintain a high level of client
satisfaction by meeting all their goals and the company 's.
Responsibilities:
* Develop, manage, and maintain strong relationships with a portfolio of Key Accounts.
* Be the strategic partner for key clients and lead the execution of their key performance marketing campaigns with the support of internal teams.
* Maintain client retention & grow the client revenue and company profit through existing and new accounts
* Handle day-to-day activities for assigned E-commerce clients.
* Conduct opportunity meetings and business reviews with key clients.
* Achieving monthly and quarterly targets by identifying and developing new customers.
* Coordinate invoicing and ensure invoices are sent on time and payments are coming through
* Conduct strategic account planning and market studies
* Understand the business objectives, and processes and support the needs of clients and prospects.
* Able to analyze and draw inferences from reports to find growth opportunities
* Prospect and close new business opportunities through market research, upselling and cross-selling ITCAN services, referrals, events, etc.
* Develop clear and effective proposals/quotations/reports for current and prospective clients
* Evaluate media plans (digital/social) according to the client's needs, and coordinate with the internal teams on delivering the client's expectations
Qualifications:
* Bachelor 's degree in marketing, e-commerce, or a related field
* Relevant experience in a similar position for at least 4 years.
* Previous experience in Performance Marketing (Influencer\Affiliate\Digital) is a must.
* Excellent communication and interpersonal skills.
* Excellent organizational and problem-solving skills.
* Highly data-driven & growth-oriented Person.
* Ability to work in a fast-paced environment.
Department
Performance Account Management
Locations
Cairo
Remote status
Hybrid Remote
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