Customer services officer

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

CS SOP:
* Communicate with stakeholders via phone, email, CRM and Whatsapp.
* Provide knowledgeable answers to questions about product, pricing and
availability.
* Work with internal departments to meet stakeholder needs
* Data entry in various platforms
* Adheres to SOP's.
Backend SOP:
* Excellent data entry skills and English language.
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Ability to multi-task, organize, and prioritize work.
* Highly Alert and ready to spot any item, or route issues via GPS.
* Types ‎50 words per minute. Can multitask on multiple windows and mobile.
* Is able to switch from Arabic to English fast.
QC SOP:
* Quality control over all products done according to QC SOP.
* Instant fixing if needed according to SOP.
* Fast and Accurate
Hiring organization
Employment Type
Full-time
Job Location
Date posted
September ‎4, ‎2023

ملخص الوظيفة

  • المُعلن : Roots Management Consultants
  • تاريخ الإعلان : 04/09/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

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Language: English