Overview
The GBS organization has been established to provide efficient and effective
services to PepsiCo businesses globally through a network of Business Service
Centers. To enable this purpose GBS requires an Ecosystem enabling the actual
service delivery teams. Performance Management,
Continuous Improvement and New ways of working (Digital, Automation, RPA,
etc.) are all critical components of the Ecosystem, and given their
interdependencies have been combined into one GBS Function.
The objective of the role is to lead all Performance Management, Continuous
Improvement and New ways of working activities for Supply Chain and act as a
steward for all global matters related to the activities in scope.
Responsibilities
General Leadership
* Provide strategic and operation leadership of the Process Excellence function
* Bring industry best practices in the relevant functional space
Performance Management Pillar
* Work with SC Leaders to design, implement and continuously improve Performance Management playbook, consisting of KPI scorecards, visual management, identification of improvements and front-line problem solving
* Support KPI target setting by providing internal and external benchmarks
* Ensure Supply Chain operational teams are enabled to execute against the playbook
Continuous Improvement Pillar
* Stewardship of the overall GBS Continuous Improvement playbook, including a globally consistent methodology (i.e. Lean Six Sigma), etc.
* Ensure capability build within operational teams through a network of certified BSC operational employees
New ways of working Pillar
* Stewardship of the Global Business Services New Ways of Working playbook, including Automation, Digital, Artificial Intelligence, etc.
* Operational oversight of teams that engage in the above activities within BSC
Qualifications
* Significant GBS experience in large scale global organizations is essential
* Experience in implementing and leading similar GBS Process Excellence Functions is required
* Strong program management, Lean and Six Sigma (or other leading Quality Framework) experience needed, preferably should be certified Master Black Belt
* Ideally strong background and understanding of RPA technology, especially UIPath
* 8-10 years of work experience out of which at least 5 years in relevant fields
* Must have strong executive presence, initiative and proven ability to drive change
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