Requirements:
* Excellent leadership, people management, communication and influencing skills at a senior level
* Minimum Experience of 10 years working in an Outsourcing or BPO operations management
* Experienced in managing large multi-site /Multi skilled contact centers
* Ability to build and maintain strong client relationships
* Ability to demonstrate been able to translate business strategy into day to day delivery
* Strong commercial understanding and previous accountability for profit targets
* Strong presentation skills
* COPC Certified is a must with wider knowledge of COPC audits and activities
* Fluent in English proficiency
* Excellent Proficient in MS Office
Work Location
Kattamya
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
Responsibilities * Analyzing company processes and procedures. * Collect, measure and analyze metrics on Table F. * Investigating shortfalls, issues, and complaints in current business processes. * Monitoring staff performance and organizational processes. * Identifying opportunities for …
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
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