Key Duties and Responsibilities
Achieve sales KPIS by securing renewal orders & initiating new opportunities
with existing customers and by the development of opportunities with new
prospects.
Customers Calls & follow-up to analyze opportunities, identify key personnel,
and develop a strong business relationship.
Build interest in Company and solutions through dynamic communication with
customers using different approaches: social media, face to face
presentations, webinars, etc.
Identify business needs and coordinate with presales and consultants to
develop added value solutions and proposals in accordance with customer
requirements.
Respond to Request for Proposals on time with the support of Presales teams;
lead in particular the pricing & commercial proposal and be responsible to
negotiate and close orders and contracts
Focus on customer retention and new business penetration within assigned
products/solutions and geographic territory.
Ensure customer satisfaction by monitoring the sales process from initial
contacts to order acceptance and processing to delivery in a timely and
professional manner, to the follow-up of support cases.
Continuously evaluate market trends, customer moves and feedback, competitive
developments; recommend changes or improvements in offered products, services,
and processes
Contribute to team efforts by accomplishing related results in a cooperative
and supportive manner, participating in team sales calls, proposal
development, pricing presentations, consultative sales techniques, and order
closing strategies.
Be a good ambassador of the company with key accounts, at exhibitions, events,
etc.
Help in getting payments done on time by customers. Assist in case there’s an
escalation related to due payments to secure their collection.
Experience & Skills
BS or Master’s degree in engineering and/or Business
10+ years of sales experience in a business-to-business environment for IT
solutions
Good knowledge of a specific market segment (Finance, Telco, Manufacturing,
Public Sector, Energy, etc.) with existing contacts at key accounts
Knowledge of and experience using value-selling and consultative sales
methodologies.
Strong experience and success in outbound sales and prospecting roles
Interest, experience, and excitement for one of the following IT business
areas: Business Intelligence, Data Analytics, AI/ Machine learning, Data
platforms, RPA
Active listening and good communication skills; ability to deliver compelling
presentations and demonstrations to individuals and large groups
Positive attitude, autonomous & organized, Entrepreneurial spirit
Fluent in both Arabic & English
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