Senior Account Manager

Founded in ‎1984, APCO Worldwide is an award-winning, independently owned
global communication and business strategy firm with offices in major cities
throughout North America, Europe, the Middle East and Asia. APCO combines a
global perspective with local expertise to help clients around the world
manage challenges, opportunities, perceptions and reputations. APCO clients
include corporations and governments; industry associations and nonprofit
organizations; and many of the top companies on the Fortune ‎500. The firm is a
majority women-owned business.
The Senior Account Manager will require to be the operational lead on key
strategic accounts and drive the conversation with the client on day to day
basis to make sure the work is delivered across these entities. The role will
require strong leadership, attention to details and project management skills
to deliver on tight deadlines while managing several teams.
Primary Duties and Responsibilities
* Day to day client relationship management
* Nurture relationships with client partner agencies
* Supervise the junior staff on the day to day running of the account, ensuring that tasks are completed on time, project status is monitored and client requests are handled.
* Develops PR plans and presentations in conjunction with more senior staff
* Participate in client's plan presentations
* Execute plans and projects on behalf of clients, with assistance of juniors
* Monitor status and manage project to ensure on-time completion
* Assist with and oversees all project administrative duties including contract set-up and maintenance, and issue accurate client reports (monthly, quarterly, annual) with a high degree of accuracy
Requirements:
* Solid understanding of PR and campaign planning
* Writing and Research skills
* Able to effectively use all available tools and resources to complete client tasks
* Excellent understanding of traditional and social media channels
* Able to convincingly and methodically build media relationships
* Strong presentation skills
* Ability to work in a team environment; resourceful, collaborative
* Excellent written and verbal communication skills
* Demonstrated critical thinking and problem solving abilities
* Strong analytical abilities and quantitative skills
* Able to understand market insights and apply effectively
Education and Experience
* ‎5-‎6 years related work experience
* University graduate (Business, Marketing, Communications, Journalism)
AD-Hocks Assignment/reports:
* As per the Direct Manager's requests
Competencies
* Client relationship skills
* Customer service skills
* Leadership skills
* Decision making skills
* Analytical skills
Work Conditions
The physical abilities needed to perform the duties of this position, in
addition to the office climate:
* Office environment is general office setting
* Some travel may be required
* Must reside in Riyadh or be willing to relocate
* Willing to work additional or irregular hours as needed and allowed by local regulations
About APCO in the Middle East and North Africa
Home to some of the fastest growing economies in the world, the Middle East
and North Africa region has a pivotal role to play in driving global
conversations - from environmental policies to religion and pop culture. The
UAE and Saudi Arabia are clear leaders in this equation, although the wave of
innovation continues to transcend borders.
APCO launched its regional operations in ‎2006 in Dubai. Growing from a team of
less than ‎10 consultants, APCO today has over ‎200 people from ‎26 countries
working in teams across Dubai, Abu Dhabi, Riyadh, Manama and Kuwait and our
projects take us to countries across the region and the Levant. APCO was
awarded Best Agency in the Middle East by PRWeek in ‎2019 and Best Agency to
Work for: EMEA Network by PRovoke Media in ‎2017 and ‎2019.
With a portfolio of over ‎100 clients, APCO's MENA offices deliver public
relations and digital communication support across health, food, consumer &
retail, finance, technology, real estate & hospitality, non-profit and public
affairs practices. The region also offers specialized services, created for
the Middle East, such as our Build-Operate-Transfer (BOT) model and our
Compass and License to Operate offerings.
In addition, APCO's global AI Comms Lab, a first-of-its-kind innovation center
which utilizes artificial intelligence to build and protect the reputations of
major global brands, governments and organizations is driven from the Dubai
office.
From helping governments connect with the private sector and civil society, to
supporting the Pope's historic visit to the region and launching iconic brands
and destinations, we understand the nuances of the MENA region and pride
ourselves on making an impact.