Supports the provision of safe, patient and family focused quality care.
Performs clerical, receptionist, translator and other activities in support of
patient care while maintaining confidentially. Supports the successful
achievement of the Nursing Affairs strategic goals.
1. Participates in the promotion and maintenance of effective communication
and teamwork. Participates in answering questions and giving appropriate
directions to patients, families and visitors. Treats colleagues, patients,
and visitors with dignity and respect at all times.
2. Follows established telephone etiquette. Seeks assistance where
appropriate.
3. Translates Arabic/English for patients, family and health care team.
Accurately conveys information and orders. Participates in patient education
program as requested.
4. Prepares and maintains all patient records.
5. Inputs and extracts data from computer, i.e. ICIS, and Oracle.
6. Maintains professional standards and functions appropriately in a
multicultural environment. Adheres to the Employee Code of Conduct.
7. Actively welcomes new staff/students to the assigned area and participates
in retention activities. Contributes to the retention of all staff to meet the
assigned area specific turnover rate goal. Participates in retention
activities.
8. Promotes a safe environment and safe patient care by embracing a safety
culture and identifying areas of risk to Supervisor. Complies with policies
for personal and patient safety and for the prevention of healthcare
associated infections.
9. Reports equipment failures, safety and security issues, and/or reduction
of supplies to Supervisor.
10. Supports the achievement of cost efficiency savings in assigned area.
Maintains an awareness of resource utilization, exercising care in the
ordering of supplies.
11. Participates in staff orientation aimed at developing skills and
performance. Acts as a preceptor/mentor in the supervision and teaching of new
staff to develop their skills
Education**
Associate Degree/Diploma from an accredited institution in a relevantfield is
required.
No related experience is required.
Saudi Nationals only.
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