Ward Clerk

؜ - ؜أبو ظبي ؜ -

تفاصيل الوظيفة


  • Maintain medical records folders for medical record office with name of the patient, address medical record number and name of attending physician.

  • Receives consumables from material management department, maintains inventories and replenishes stocks.

  • Route charts / forms where patient is transferred or discharged according to instructions from the Nurse. supervisor/ Nurse Incharge or following specified procedures.

  • Complies consensus of patients and relevant data as instructed.

  • Maintains inventories and stock supplies in the unit, prepares requisition to maintain established inventories.

  • Obtains and dispatches messages and/ or requestion to the appropriate personnel or department.

  • Makes appointment for patient in other departments within or outside the hospital as instructed by the registered nurse.

  • Delivers mail, newspapers and flowers to the patients as needed.

  • Ensure completion od patient medical records prior dispatch to the medical records office.

  • Answers telephone and patient intercom (if applicable).

  • Check mailbox frequently for incoming material and messages.

  • Co-ordinate and liaises with other departments such as Environment Services and Facility Management in the provision and services to the unit.

  • Works closely to the Admission and Reservation department regarding bed availability, admission, transfer and discharge.

  • Greets, directs and give non-professional factual information to the patient, visitor and other healthcare provider.

  • Maintained confidentiality of information and data relating to patients, staff, service and organization.

  • To provide information/ education flyers to patients/ relatives/ visitors regarding the hospital producers (i.e., issuance of birth certificate and patient feedback).

  • To perform any other duty as required by the lie manager that commensurate with the post

  • Effective communication skills.Computer skills and knowledge in Microsoft Excel, Word and PowerPoint.

  • FACILITY SPECIFIC RESPOSIBILITIES:

  • Complying consistently with NMC policies, procedures and practices.

  • Maintaining confidentiality with regards to any information exchanged or received in the current capacity in accordance with the Confidentiality Agreement and Organizational Policy.

  • Employee shall follow the Occupational safety Health Management System (OSHMS) Roles and Responsibilities, with Authority and Accountability provided by the health, safety and environment staff.

  • Employee shall adhere to and follow infection control guidelines and quality standards as published by the Quality and Risk Management Department.

  • Employee must understand and adhere to the Emergency Preparedness Plans/ Policy.

  • Participate in mandatory trainings and workshops as required by the Organization and Regulators.

  • Dress appropriately as per Organization policy and the culture of United Arab Emirates (UAE).

  • Working Conditions/ Environment

  • The incumbent may be required to work during weekends, Public Holiday and nights.

  • May be required to work overtime depending on the needs of the Organization.

  • This job may require that ability to continuously stand or walk. It may also require that ability to bend, squat and lift documents and files.


  • May be required to float to other units as required.




  • Maintain medical records folders for medical record office with name of the patient, address medical record number and name of attending physician.



  • Receives consumables from material management department, maintains inventories and replenishes stocks.

  • Route charts / forms where patient is transferred or discharged according to instructions from the Nurse. supervisor/ Nurse Incharge or following specified procedures.

  • Complies consensus of patients and relevant data as instructed.

  • Maintains inventories and stock supplies in the unit, prepares requisition to maintain established inventories.

  • Obtains and dispatches messages and/ or requestion to the appropriate personnel or department.

  • Makes appointment for patient in other departments within or outside the hospital as instructed by the registered nurse.

  • Delivers mail, newspapers and flowers to the patients as needed.

  • Ensure completion od patient medical records prior dispatch to the medical records office.

  • Answers telephone and patient intercom (if applicable).

  • Check mailbox frequently for incoming material and messages.

  • Co-ordinate and liaises with other departments such as Environment Services and Facility Management in the provision and services to the unit.

  • Works closely to the Admission and Reservation department regarding bed availability, admission, transfer and discharge.

  • Greets, directs and give non-professional factual information to the patient, visitor and other healthcare provider.

  • Maintained confidentiality of information and data relating to patients, staff, service and organization.

  • To provide information/ education flyers to patients/ relatives/ visitors regarding the hospital producers (i.e., issuance of birth certificate and patient feedback).

  • To perform any other duty as required by the lie manager that commensurate with the post

  • Effective communication skills.Computer skills and knowledge in Microsoft Excel, Word and PowerPoint.

  • FACILITY SPECIFIC RESPOSIBILITIES:

  • Complying consistently with NMC policies, procedures and practices.

  • Maintaining confidentiality with regards to any information exchanged or received in the current capacity in accordance with the Confidentiality Agreement and Organizational Policy.

  • Employee shall follow the Occupational safety Health Management System (OSHMS) Roles and Responsibilities, with Authority and Accountability provided by the health, safety and environment staff.

  • Employee shall adhere to and follow infection control guidelines and quality standards as published by the Quality and Risk Management Department.

  • Employee must understand and adhere to the Emergency Preparedness Plans/ Policy.

  • Participate in mandatory trainings and workshops as required by the Organization and Regulators.

  • Dress appropriately as per Organization policy and the culture of United Arab Emirates (UAE).

  • Working Conditions/ Environment

  • The incumbent may be required to work during weekends, Public Holiday and nights.

  • May be required to work overtime depending on the needs of the Organization.

  • This job may require that ability to continuously stand or walk. It may also require that ability to bend, squat and lift documents and files.


  • May be required to float to other units as required.




  • Diploma / Bachelor in Nursing Preferred



  • Heartsaver/ BLS preferred

  • Minimum ‎2 years' experience within the hospital setting.

ملخص الوظيفة

  • المُعلن : NMC Healthcare
  • تاريخ الإعلان : 05/09/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : أبو ظبي
  • الراتب : -
  • الهاتف : -

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