We are now looking for a Service Delivery Manager who will be responsible for
ensuring the correct and proper delivery of customer support services to our
customers. In this role, you will be responsible for the financial and
commercial performance of delivered customer support services. You will also
ensure that agreed margins are achieved whilst delivering Service Level
Agreement fulfillment and customer happiness. The role also includes leading
the customer network support engineers' team and working closely with the
competence centers, global support, and product line maintenance teams.
**
At Ericsson, you ´ll have an outstanding opportunity. The chance to use your
skills and imagination to push the boundaries of what´s possible. To build
never seen before solutions to some of the world's toughest problems. You´ll
be challenged, but you won't be alone. You´ll be joining a team of diverse
innovators, all driven to go beyond the status quo to craft what comes next.
Click Here to find all you need to know about what our typical hiring process
looks like.
Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.
Primary country and city: Saudi Arabia (SA) || Saudi Arabia : Riyadh : Riyadh
|| Saudi Arabia : Makkah : Jeddah
Req ID: 693867
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