Manager, Account Management

Our Purpose
We work to connect and power an inclusive, digital economy that benefits
everyone, everywhere by making transactions safe, simple, smart and
accessible. Using secure data and networks, partnerships and passion, our
innovations and solutions help individuals, financial institutions,
governments and businesses realize their greatest potential. Our decency
quotient, or DQ, drives our culture and everything we do inside and outside of
our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and
experiences. We believe that our differences enable us to be a better team -
one that makes better decisions, drives innovation and delivers better
business results.
Job Title
Manager, Account Management
Overview
* Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
* Leads and manages existing customer relationships, and works to identify opportunities and customer needs
* Partners with customers to deliver customized solutions and comprehensive consulting support
* Responsible for pipeline management at the account level

Responsibilities
* Contributes to the achievement of sales and net revenue targets
* Assists with analysis of customer's business through profitability modeling, financial forecasting and competitive analysis
* Assists in designing strategies, messaging and proposals for customers
* Supports the management key customer relationships at manager levels
* Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans
* Assists in local projects and cross-functional initiatives

Experiences
* Comprehensive experience executing and managing sales strategies for medium-sized accounts
* Demonstrated in-depth knowledge of MasterCard's core products, rules, and services
* Consistently delivered thoughtful market and business analysis for customer accounts
COVID-‎19 Considerations
In many locations, we've implemented a virtual hiring process and continue to
interview candidates by video or phone. In addition, in our NYC offices, as
required by law, only individuals who have been fully vaccinated against
COVID-‎19 will be permitted inside Mastercard offices unless a reasonable
accommodation has been approved in advance.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and
networks comes with an inherent risk to the organization and, therefore, it is
expected that every person working for, or on behalf of, Mastercard is
responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.