Account Management IC4

• Industry Manager, building trusted relationships through engagements focused on driving the customer's desired business outcomes using Microsoft technologies


• Virtual Technology Manager, continuing to lead Digital Transformation through best in class Virtual and in person Engagements


• Account Team Manager, orchestrating and coordinating the team ensuring that the best of Microsoft is brought to bear to help our customers achieve their business goals

Responsibilities

• Disrupting the mindset of customers and sales teams by bringing innovative ideas that showcase case for change and Microsoft's unique value proposition for education


• Mobilizing, orchestrating, mentoring and leading the Microsoft Account Team, partners and customer in order to help solidify the path to the complex yet exciting journey that is Digital Transformation


• Selling education services and solutions that:
  
  
  • Drive student and educator usage by focusing on strategic workloads in Office ‎365 (Forms, Teams, OneNote)
  
  
  • Grow usage of integrated learning solutions on the Microsoft platform (Office ‎365, School Data Synch, Teams, Edge, Dynamics ‎365)
  
  
  • Grow and protect Windows ‎10 device share, by creating demand for experiences specific to Windows
  
  
  • Drive Azure as the cloud for education, especially in academic research by establishing strategic design wins across top research institutions
  
  
  • Grow awareness/usage of the Microsoft Cloud to close talent gap of students, researchers and faculty/instructors on Azure/Cloud
  
  
  • Drive active usage of Minecraft: Education Edition
  
  
  
  


• Leading the process of structuring deals and define the negotiation strategies for the customer account


• Establishing Microsoft as a leader in education transformation and future ready skills championing Microsoft 's mission to empower every student by supporting education future-ready skills focus across the spectrum of our audience engagements, from high level conversations on skills/employability with leaders, to getting students excited about computer science, and empowering students to graduate with industry recognized skills


• Be able to articulate the Education Transformation Framework vision, followed by the customer maturity framework/path for customers to take to enable their digital transformation based on their stage and objectives/capabilities they want to achieve.


• Presenting and demonstrating key end-user solutions/capabilities and technical architectures aligned to a customer maturity framework/path in Windows ‎10 Pro and Education, Office ‎365 clients and Modern Classroom deployment tools such as Identity with Azure Active Directory Premium (AAD P1), Intune (MDM and MAM) and Teams with School Data Sync (SDS) set-up. And looking holistically end to end to the resources ready for deployment & adoption (usage) assistance for smooth customer experience.


• Remaining focused on customer facing time by running a healthy and predictable business that delivers on a jointly agreed customer Digital Transformation strategy maintaining rigorous sales process compliance


• Continuously nurturing and expanding your sales, industry, technology and competitive knowledge and capabilities


• Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings

Qualifications

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Experiences Required: Education, Key Experiences, Skills and Knowledge:
* Strong sales and business background, with ‎5-‎8 years of technology-related experience, that includes extensive direct contact with customers and partners
* Proven track record achieving sales quota - preferred
* Possess executive maturity, presence and experience in building trust with senior education decision makers and articulating how education institutions can digitally transform teaching and learning/student outcomes with Microsoft solutions
* Ability to drive digital transformation in a highly competitive environment with proven ability to successfully anticipate market changes to drive industry-relevant solutions, address competitive threats and navigate complex customer environments
* Experience in leading and driving the entire sales cycle, orchestrating virtual selling teams where necessary, leveraging repeatable offerings that maximize revenue/market share/consumption opportunities and increase customer satisfaction
* Bachelor's degree or equivalent work experience