(22001ZO)
Saudi Arabia-Central Province-Riyadh | Full-time | Permanent | Standard
Accountabilities
Role Documentation
Country SA
Business Unit Express
Role Title Mailroom Agents
Department Logistics
Reports to Mailroom / Services Supervisor
Role Purpose
Scope
Collection and Delivery
Pickup and delivery deliver shipments safely and within the standard time
frame. Prior with courier / collection all shipments must checked physically
to ensure required paperwork's avail and shipments in condition to travel in
transit / deliver to customer
Reporting / Documentation
Prepare Debrief report at end of each working day. Complete all required
paperwork for all collected shipments.
Quality of Service
Maintain and adhere all company standards related to personal appearance,
vehicle cleanliness and paperwork prepared for customer shipments.
Professional behavior and attitude attending customers.
Security
Ensure security of shipments, collected cash and company vehicle. Ensure to
use padlock on vehicles at all times to secure customer shipments and company
asset.
Sales and Customer Service
Deliver on time monthly invoices. Act as a messenger between customer and
credit controllers in relaying customers queries in regards to billing and
sell insurance on outbound shipments
Sporh & SPR
N/A
Budgeted turnover year
Size of Budget (year)
Nb of FTEs
Nb of Direct / Dotted Line reports
Nb of countries
Other relevant dimension
Competencies
Dealing with aggressive situations, traffics problems, collecting and securing
cash collections.
Courier Leader and Supervisors.
Competencies
Planning Organizing
Establishing a course of action for self to accomplish goals. Establishing
priorities on smooth execution of both Operational and Customer Service
requirements deliveries and pickups.
Communication
Ability to communicate in most affective manner with customer and colleagues
in the company. Convey clear and precise information to customers.
Teamwork
Work effectively with the team. Support and help others in performing their
jobs efficiently. Be a guide for new staff.
Etc …
Posting Legal Entity SNAS Postal Est.
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