Job Description:
* Managelargeamounts of incoming phone calls
* Generate sales leads
* Identify and assess customers' needs to achieve satisfaction
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Meet personal/customer service teamsales targets and call handling quotas
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions, process customer accounts and file documents
* Follow communication procedures, guidelines and policies
* Take the extra mile to engage customers
Qualifications:
* Proven customer support experience or experience as a Client Service Representative
* Track record of over-achieving quota
* Strong phone contact handling skills and active listening
* Familiarity with CRM systems and practices
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively
* High school diploma
Job Role / Function **Customer Service** Years of Experience **0 - 1** Career Level **Entry Level** Gender **Unspecified** Expiry date **06 Aug 2022** Job Description * Maintaining a positive, empathetic, and professional attitude toward customers at all times. * Responding promptly to customer…
Lina's and Dina's Nutrition Consultants company was founded in 2005 as Kuwait's nutritional leader. Providing health and nutrition solutions to all types of specific needs to thousands of clients. For More Information about Lina’s and Dina’s Diet center Visit: www.linasanddinas.com Lina’s and Dina’…
Customer Service Agent **Location:** Abu Dhabi, AE . **About Etihad Airways** Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the …
A successful candidate will act as the voice of Noorka, conducting calls and chats with our customers, and protecting their time by providing timely solutions to their problems. **What you will be doing** * Be responsible for ensuring the highest levels of customer service is delivered to our cus…
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Are you ready for a real challenge? We are a New Startup organization and we’re looking for a Customer Service agent femalewho will be part of the customer support team. The Ideal Candidate m ust be a resident in Kuwait, transferable visa,preferably bilingual Reply to customer queries and comments…
Owns and manages the customer experience of Essential Services Customers. Has responsibility for the end to end customer experience in compliance with all company procedures. Typically handles a large number of customers or larger, more complex customers. Manages accounts with large busines…
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الإمارات العربية المتحدة Jan 18, 2023 AED 5000 - AED 5500 Contract Full time Our client is into Automobile Industry. They are now looking for a **Customer Service Agent** to join them. **Roles & Responsibilities** * Manage large amounts of incoming phone calls. * Identify and assess customer…