Corporate Relationship Management

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة

Job Description



  • Building, maintaining, and enhancing relationship with clients to develop long term satisfaction.

  • Handle customer needs with reliability and be responsive in providing prompt service.

  • Use proactive communication and effectively seek a resolution for a bad experience.

  • Manage and Monitor Loss Ratio during the year by monitoring FUR (Frequent user report) and MIS (Management information system) and raise alerts to clients. Discuss the MIS and FUR in details and present it in the form of presentation.

  • Propose (different possible solutions) (product change) that can offer price relief to clients and improve value proposition

  • Analyze and understand commercial and technical results to negotiate with client's price increase.

  • Liaise with other internal departments as required to ensure smooth running of all interactions that the customer has.

  • Provide accurate reports and forecasts on activity and sales performance as and when required by management.

  • Liaise with other internal departments as required to ensure smooth running of all interactions that the customer has.

  • Provide accurate reports and forecasts on activity and sales performance as and when required by management.

  • Maintain customer interaction and other applicable sources like SAMA (Saudi Arabian Monetary Agency) and CCHI (Corporate Council for health insurance).

  • Look at competitors' websites to compare against ours and identify gaps.

  • Build effective relationships both within and outside the department.

  • Seek input from and maintain effective ongoing communication with others.

  • Manage conflict to ensure least disruption to organization.

  • Update clients with all changes in the PMI (Private Medical Industry) industry rules, regulations, and product.

  • Prepare client agreements and KYC (Know your customer) and make sure they are signed and stamped from client and properly handed over to sales operation team for archiving and auditing.

  • Print Debtor report on weekly basis to ensure appropriate planning for unpaid debt to avoid suspension.


Skills



  • Sales and Negotiation courses.

  • Must be fluent in spoken and written English and Arabic.

  • Must have good self-management, motivational, negotiation, communication, and presentation skills.

  • Sales Experience is essential.

  • Minimum of ‎2-‎3 years of sales experience.

ملخص الوظيفة

  • المُعلن : Bupa Arabia
  • تاريخ الإعلان : 27/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

الرياض
19/06/2023

#### **Job Description** The Senior Executive Manager - Corporate Relationship Management (Key Accounts) will manage a unit of maximum 3 Relationship executives and two relationship agents that has a self and team client base up to 100,000 members and revenue of close to 150 Million to maintain 80%…

الرياض
19/06/2022

* This role is responsible for achieving revenues and asset growth by providing appropriate solutions and value-added services to existing client base and also enhancing the client base by establishing new relationships and acquiring fresh assets from these potential clients and cross selling other…

الرياض
03/01/2023

**Job** **:** Commercial Banking **Primary Location** **:** Africa & Middle East-Saudi Arabia-Riyadh **Schedule** **:** Full-time **Employee Status** **:** Permanent **Posting Date** **:** 03/Jan/2023, 4:58:43 AM **Unposting Date** **:** Ongoing ** The Role Responsibilities** * The FAM i…

الجيزة
08/12/2022

* **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** * Collect and analyze the data of potential and existing clients to prepare credit packages * Follow up on granted credit facilities and review its annual renewal procedures * Conduct calls to ensure that granted facilities are utilized in ag…

القاهرة
07/12/2023

#### **Job Description** Reports to: Corporate Relationship Manager Key Responsibilities: • Maintain the relationship between AXA and the existing clients. • Secure 90% of the direct renewals with the assistance of the unit supervisor. • Capture all the account details and process agreements as…

الرياض
02/07/2022

**Description** **About this role** **Sales Support, Analyst (Institutional Client Business)** BlackRock serves clients in more than 60 countries, including pension funds, foundations, endowments, official institutions, insurance companies, sub- advisory relationships, high net worth individuals,…

الرياض
12/01/2023

Responsible for supervising planning activities for the Customer Contact Center for Hospital's by assisting in developing strategic plans and budgets, monitoring the financial performance of the Business Unit, planning for launching new services in order to ensure smooth functioning of the Customer…

الرياض
06/06/2022

Responsible for customer issues and requests through all communication channel 24/7 on a rotational basis. Manages a variety of interaction from customers and provide an appropriate response to healthcare needs within a timeframe. ##### **Essential Responsibilities and Duties** 1\. Conducts custom…

الرياض
10/08/2022

Responsible for Overseeing the relationship with customers handled by your team, and also resolving customer complaints quickly and efficiently. ##### **Essential Responsibilities and Duties** 1\. Implement customer service methodologies, procedures and tools of Customer Relationship Management de…

الرياض
19/10/2022

Responsible for answering the calls that requires medical background. providing them with an appropriate response to urgent healthcare needs. ##### **Essential Responsibilities and Duties** 1\. Manages customer interaction and respond through various channels. 2\. Responds efficiently and accuratel…

Language: English