The Information Technology Director is responsible for providing vision,
leadership and advocacy for the planning,
development and use of information technology in support of KAPSARC's mission,
vision and goals.
• Develop and maintain the IT processes, policies and procedures to ensure the
integrity, high availability, and cost effectiveness of IT services
* Lead the implementation of the digital transformation project and major technology refresh projects
* Act as the main consul for all IT personnel, and provide guidance and leadership direction to direct reports
* Lead and monitor preparations of regular achievement reports and progress against targets and budgets
* Direct the IT function's strategic direction, development, and future growth in alignment with KAPSARC objectives and goals
* Facilitate and promote effective communication with all levels of staff, customers/organizations, and suppliers
* Oversee IT infrastructure and operations encompassing technology acquisition, deployment, maintenance and support, networking, voice, data, imaging and office automation
* Develop and manage a budget for capital and operating expenses and ensure the effective and appropriate expenditure of the Center's funding resources
* Oversee development and implementation of technology policies and procedures such as usage, system security and back up
* Ensure the implementation of appropriate end-user training and help desk support
* Promote a customer-oriented service attitude through clear recognition of user needs and ensure the efficient and effective operation of the IT organization through best-practice business processes and technologies
* Understand the emerging trends in information technology
* Act as the corporate champion for Information Technology strategies, policies, roles and processes, and investment baseline
• Have an understanding of how a business functions and how technology relates
to the core competencies of the business
* Strong interpersonal, communication and leadership skills
* Strong project management and organizational skills
* Ability to form collaborative partnerships across an organization with diverse constituencies, vendor negotiation skills, and understands the emerging trends in information technology
* Professional, tactful and diplomatic when dealing with internal and external stakeholders
* Ability to manage change effectively
* Results oriented
* Strong analytic and problem-solving skills
* Ability to work under tight deadlines
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