Overview
Activate and execute all Saudi 's Back Office and Local business service
delivery agenda for Employee Services, TA, TM, TR, Learning, Facilities, ER
and Temp. Labor services in his/her designated locations.
Responsibilities
* Ensure a consistent service delivery of HR Ops back office and Local business services to all concerned parties
* Work along with local HR and COEs in supporting the employee life-cycle in his/her designated activities in addition to ensuring adherence to the company's policies and procedures, labor law and position management principles, Maintaining proper workflows & SLAs with other HR work streams to ensure a smooth delivery
* Execute the activities in the following verticals in His/Her designated areas including:
Employee Services
1. Centralized E-filing Administration and Routing P-file documents from
locations
2. Employee documents authentication and distribution (contracts, pay
slips..etc.)
3. Onboard the new hires on HR systems L5- (L01 /L05)
4. Availing Vacation Benefit
5. Health certification administration
6. Administering disciplinary letters
7. Employee exit management and clearance procedures
8. Medical, Life Insurance, GOSI deletion of Enrolment
9. GOSI - Injury reporting
Talent Acquisition
1. Manage fairs / Local Institutions hiring
2. Coordinate Preboarding & Onboarding support for locations (including
offer letter, contract prep, Pre joining medical check, etc.)
3. Medical, Life Insurance, GOSI new hire Enrolment
4. Support TA admin in L3- hiring process
Total Reward
5. Payroll related inputs (T &A, Leaves, HR related one time payments, etc.)
6. All Benefits Enrolment
7. Benefits Tier 1 Query handling
8. Spot Award & other R&R
9. Prepare clearance form for salesman vacation & submit to GR
OD and TM Support
1. PMP on ground activation for F, G
2. Yhala/Front Liners Training roll outs
3. Learning logistics support
4. People process & COC roll outs
5. Conducting in-touch sessions
6. Audit/Visit support
HR Ops and Service delivery
1. myHR changes including individual, Mass upload & LHRM changes in addition
to MSS/ESS completion of transactions
2. Work as an integral part in the BU HR Ops team projects deliverables
3. Act as a focal point for the accounts HR operations deliverables
4. Manage all the requested reporting for the accounts deliverables
5. Processes enhancement and identifying digital opportunities
6. Accountable for handling all accounts queries through the agreed SLAs and
identified channels
Qualifications
* 0- 3 years of general professional experience in HR preferable in HR ops
* Good customer interface and focusing on employee experience excellence.
* Time management - ability to focus and get things done and know what critical business is; able to deal with conflicting priorities and ambiguity.
* Technical / Functional Skills & Knowledge of HR Tools and Interfaces.
**Job Number** 22172429 **Job Category** Human Resources **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Ass…
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