Reference Code: ‎96170

PIAGET - PRODUCT & OPERATIONS ANALYST ‎1

Riyadh, ‎01, SA
Permanent
Since ‎1874, Piaget has been committed to bringing the spirit of Luxury to life
thanks to a constant quest for creativity, an unlimited innovation and a
respect for excellence. All this being possible thanks to a fully integrated
Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder's motto still remains the
guiding principle for all our colleagues across the world who, every day, make
Piaget grow with passion.
JOB TITLE: Sales and Operations Specialist

LOCATION: Riyadh, KSA

Main Purpose:

The Sales and Operations Coordinator is one of the pillars of our business,
and collaborates with stakeholders such as commercial, finance, IT, logistics,
marketing, HQ, and external partners.
He/ She is responsible to ensure an efficient and effective flow of product
distribution in KSA.
He/she will be instrumental in achieving our sales targets, and optimization
of stocks across channels.

KEY RESPONSIBILITIES

Order to Cash Cycle:
* Process monthly orders for our regional partners to ensure timely replenishments: valuable and non-valuables
* Monitor backorders on a regular basis, and closely follow-up its fulfilment
* Monitor client payments, credit limits and payment terms in collaboration with Commercial and Finance
* Liaise with logistics on ensuring deliveries are done in a timely manner
* Process Staff sales and purchases

Reverse Logistics:
* Manage sales returns efficiently, and as per agreed procedures in collaboration with Finance, Commercial, logistics, and partners

Inventory Management:
* Track target stock fulfilment rates to monitor stock availability across all networks
* Communicate alerts on risk of shortages to business, and ensure continuous follow-up with HQ on upcoming production
* Perform stock re-balancing across the network to improve availability
* Manage Stock in Consignment, and Stocks for Events in coordination with marketing
* Manage stock for conditioning materials associated with the valuables
* Reconciliation of Stock Adjustment report with Finance
* Assist on yearly physical stock counts in collaboration with regional partners

Distribution and Customer Services:
* The key point of contact for all the product inquiries from boutique teams, across channels
* Manage boutique wish lists for out-of-assortment references
* Manage closely the production and deliveries for special orders
* Follow-up with CS platform on own stock interventions, and partner repairs

Planning and Assortments:
* Participate and assist in the demand planning process
* Monitor boutique assortments, and make recommendations for change where needed
* Assist in the model stock setting for the region

Master Data Management:
* Maintain and update the different product pricing in the system, as and when needed
* Creation of new references in collaboration with HQ and IT
* Coordinating the creation of new partners across the region

Reporting and Analytics:
* Issues daily Sales Report to provide visibility to the business
* Maintains daily Stock Report to track fulfilments and follow-up actions
* Maintains the data integrity of Booster in coordination with the partners
* Maintains and updates Sell-in and Sell-out Database
* Conducts ad-hoc product analysis, as and when needed by the business

JOB PROFILE

Personal skills
* Drive for results
* Strive for excellence
* Communication savvy
* Very dynamic with a strong team spirit that is essential to coordinate with all the departments
* Solutions driven, and a mindset for continuous improvement

Technical skills and abilities:
* Strong Analytical skills
* Attention to details
* Strong interpersonal relationships skills
* Computer skills - Solid knowledge of Excel

Languages Ability:
Fluency in English