Job Purpose:
The purpose of this position is to design, install, configure and manage of
IPT with all communications technology at Health Affairs.
Key Accountabilities & Responsibilities:
* IP Telephony Design and Implementation - Including provisioning of circuit cards, trunking and VoIP phones.
* Plan and maintain the highly technical, logical configuration of phone system technologies.
* Looks for optimal balance of telecom cost reduction and end user functionality.
* Translate core understanding of telecom vendor products into specific implementable solutions and as applicable oversee implementation of those solutions.
* Work with multiple Tier 1 telecom vendors on a variety of products and service (Voice, IP, ISDN, Hosting, Wireless/Mobility, Fiber etc.)
* Collaborate with outside vendors/project leads to provide knowledge of voice technologies to ensure successful implementations of new or changed systems.
* Investigate alternatives and research development of strategic implementations of voice and components.
* Create and maintain comprehensive documentation for all implemented services.
* Implement Technologies & Customer Services projects.
* Execute project plans as part of a team.
* Produce, test and implement telecommunication designs.
* Create test procedures.
* Produce disaster management plans.
* Respects patients and their families to promote a patient-centered care culture.
* Participates in and supports quality improvement and patient safety activities as an individual or as part of a multidisciplinary team.
Performs other applicable tasks and duties assigned within the realm of the
employee's knowledge, skills and abilities.
Education and Professional Certifications/Licenses, Experience
Minimum or Required:
* Bachelor Degree in Information Technology or equivalent.
* 2 years of Experience
Preferred:
* Master Degree in Information Technology or equivalent.
* Cisco Certified Network Professional (CCNP).
* Cisco Certified Internetwork Expert (CCIE\Collaboration).
* No Experience Required.
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