Field Service Engineer - Middle East

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة

Field Service Engineer - Middle East


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Job information


Apply by


‎12-‎05-‎2023


Reference number


JR-‎0023426


Job function


Service


Position type


Full time


Site


Riyadh
P.O.Box ‎5426, King Abdul Aziz District, Salah Al Deen. Al-Aubi Street,
opposite to Riyadh Air Base, Riyadh ‎11422, Riyadh


Your responsibilities and tasks:



  • All below service activities with focus on KSA installed base and market

  • Troubleshooting, maintenance and repair on designated GEA products - FHT

  • Installation and commissioning of new GEA equipment at customer site

  • Provide electrical, mechanical, software modificaiton and upgrades

  • Provide customer support, helpdesk, customer training

  • Provide technical inspection and preventive maintenance plan

  • Keeping up to date on administrative responsibilities such as customer service logs / reports and internal service records in timely manner

  • Maintaining daily communications with customers to ensure resolution and proper follow-up

  • Ensuring adherence to Health and Safety protocols and standards as per the client and GEA's requirement.

  • Utilizing the escalation process to resolve technical issues with GEA sites

  • Identifying and participating in sales opportunities such as spare parts and new machines


Your profile and qualifications:



  • Bachelors in Engineering Background - Mechanical / Electrical

  • Electrical, Mechanical, Hydraulic, Pneumatical knowledge

  • Customer support

  • Knowledge of food processing and packing machines

  • English, Local Language is preferred.

  • Strong Customer orientation

  • Ability to work internationally and culturally diverse teams

  • Ability to work alone and under pressure

ملخص الوظيفة

  • المُعلن : GEA Group
  • تاريخ الإعلان : 11/03/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

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