Front Office Associate

؜ - ؜الإمارات ؜ -

تفاصيل الوظيفة

Job Purpose –


Primary responsibility of the role is to handle all activities relating to
guest accounts, receiving and filling of checks, posting, control of safety
deposit boxes, mail & information services, cashiering procedures, foreign
exchange payment/ settlement of guest accounts money change, room blocking and
inventory, guest check-in, room transfers and other guest requirement.


Key Accountabilities –


Upsells the hotel to guests whenever the opportunity arises.
Keeps informed of Citymax hotel policies and procedures as they relate to the
FO operations and guest service.
Blocks and pre-registers rooms according to reservation requests.
Blocks rooms for arriving guests according to set procedures.
Makes and follows through room-rate-name changes.
Immediately processes all checked-in registration cards and sets up an
accurate folio in the system.
Types all pre-registered and NSR key envelopes prior to guest arrival.
Double checks accuracy of pre-registration, room allocation and keys in the
key jacket.
Attends to every guest requests the best way possible.
Keeps informed of the hotel’s emergency procedures.
Maintains a clean neat work area at all times.
Checks supplies weekly in the work area and requisitions accordingly.
Keeps updated on the system operation and procedures.
Performs other duties as may be assigned from time to time.


Qualifications


Knowledge, Skills & Experience


Education


Minimum Diploma in any discipline. Bachelor’s degree in Hotel Management /
Course in Hotel Management preferred.


Job Experience


Previous experience in service / hospitality industry is an asset, ‎2-‎3 years
in Front Office is ideal


Others


Excellent interpersonal and communication skills.
Speak, Read and Write English.


Primary Location: United Arab Emirates
Job: Landmark Hospitality Front office
Organization: Citymax Hotels UAE
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Mar ‎24, ‎2023, ‎1:05:‎39 AM

ملخص الوظيفة

  • المُعلن : Landmark Group
  • تاريخ الإعلان : 24/03/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

كلباء
12/05/2022

Job Purpose – Primary responsibility of the role is to handle all activities relating to guest accounts, receiving and filling of checks, posting, control of safety deposit boxes, mail & information services, cashiering procedures, foreign exchange payment/ settlement of guest accounts money c…

دبي
29/04/2022

Overview: Comprising of The First Group's award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection's portfolio of five operational hotels are renowned for their world…

الشارقة
29/04/2022

Job Purpose – This position is for Ras Al Khaimah Primary responsibility of the role is to handle all activities relating to guest accounts, receiving and filling of checks, posting, control of safety deposit boxes, mail & information services, cashiering procedures, foreign exchange payment/ …

عجمان
12/04/2023

Overview: The First Group Collection portfolio of six operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand…

الإمارات
06/05/2023

Job Purpose – Primary responsibility of the role is to handle all activities relating to guest accounts, receiving and filling of checks, posting, control of safety deposit boxes, mail & information services, cashiering procedures, foreign exchange payment/ settlement of guest accounts money c…

الإمارات
21/12/2022

Job Purpose – Primary responsibility of the role is to handle all activities relating to guest accounts, receiving and filling of checks, posting, control of safety deposit boxes, mail & information services, cashiering procedures, foreign exchange payment/ settlement of guest accounts money c…

دبي
01/03/2023

Overview: The First Group Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Gran…

الإمارات
15/07/2023

Job Purpose – Primary responsibility of the role is to handle all activities relating to guest accounts, receiving and filling of checks, posting, control of safety deposit boxes, mail & information services, cashiering procedures, foreign exchange payment/ settlement of guest accounts money c…

عجمان
04/07/2023

Overview: The First Group Collection portfolio of six operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand…

دبي
24/06/2023

Overview: Comprising of The First Group's award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection's portfolio of five operational hotels are renowned for their world…

Language: English