Guest Relations Officer (Horizon Club) (155870)

؜ - ؜أبو ظبي ؜ -

تفاصيل الوظيفة

Service Associate (Guest Relations Officer)


Front Office, Shangri-La Qaryat al Beri, Abu Dhabi


An exciting opportunity has opened up in our Horizon Club for a Guest
Relations Officer. The successful applicant will be the go-to for our Shangri-
La Circle and VIP guests, making sure that all their needs are met whilst
staying with us here at Shangri-La Qaryat al Beri.


What we are looking for?


A high standard of etiquette.
Efficiency and punctuality.
Attention to detail.
A warm and friendly character.
Ability to work in a fast paced environment.
Constantly strives to deliver a ‎5-star experience.
Previous experience in luxury hospitality/customer service.
Lives and breathes the Shangri-La Values.


What will you do?


Maintain a high standard of service and professionalism.
Be an ambassador for the hotel.
Be a point of call for all Shangri-La Circle members, VIP's and Special
Attention Guest's.
Work with Hotel colleagues to keep excellent service standards.
Empathetically listen to client queries/complaints and work with
colleagues/Service Manager to find solutions.
Remain aware of all fire prevention/safety regulations and ensure that they
are adhered to.
Remain aware of all activities/goings-on within Qaryat al Beri.
Be a focal point for what is happening within Abu-Dhabi, including events,
restaurants, nightlife and family functions.
Assist other departments where necessary.


Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi


The hotel comprises ‎213 luxurious guestrooms and suites and ‎6 four-bedroom
villas with private pools, all furnished to the highest standards in a modern
Arabic style. To meet the needs of long-staying guests, the hotel offers ‎161
fully-furnished spacious serviced apartments ranging from studios to four-
bedroom units. The hotel is located within the acclaimed Qaryat Al Beri
complex, on a one-kilometre stretch of private beach overlooking the strait
that separates Abu Dhabi Island from the mainland. The hotel is conveniently
located next to a souk, offering a variety of shops under one roof. It is only
a ten-minute drive from the city’s international airport, five minutes from
the golf course and the Convention Centre, and ‎15 minutes from the Corniche
and the city centre.

ملخص الوظيفة

  • المُعلن : Shangri-la Hotels
  • تاريخ الإعلان : 07/07/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : أبو ظبي
  • الراتب : -
  • الهاتف : -

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