Manager Business Analysis

Manager Business Analysis
Location: Abu Dhabi, AE

Summary

It's an exciting time to work for Etihad Airways; we've grown from a national
carrier to a global aviation group, transforming the industry through
creativity and innovation.
With a diversified portfolio of products and services, we care about
delivering outstanding travel experiences and ensuring that Etihad is always a
choice well made. We do this by leading with thoughtfulness, seeking
excellence in everything we do, promoting greater wellness and sustainability
for all, and working together to shape the future of aviation.
Reporting to the Head of Analytics and working with the Engagement Managers
they should lead a team of analytics specialists in order to effectively
leverage enterprise data resources to answer complex business problems and
pro-actively identify and communicate opportunities for incremental revenue
generation or cost-saving.
They will mentor team members to employ their advanced analytical skills and
leverage the wider analytical toolkit, to analyze and visualize information
effectively. He/she will help answer the highest value analytical questions
posed by departments across Etihad Airways to the Enterprise Analytics Team.
Also, they should have strong communication and interpersonal skills, to
effectively work across a multi-disciplined environment and maintain senior-
level relationships across the business. They will stay up-to-date with
industry-leading BI capabilities.
Accountabilities
* Working with the Engagement Managers to analyze requirements and identify or design the solution to a problem/requirement
* Lead a team of analytics specialists in order to effectively leverage enterprise data resources to answer complex business problems
* Lead a team of analytics specialists in order to pro-actively identify and communicate opportunities for incremental revenue generation or cost saving
* Coach and mentor a team of analytics professionals - ensuring their professional and learning growth is supported and aligned with the departments goals and strategy
* Identify opportunities for automation and improvements to approach in each analysis performed, make recommendations to wider team as to priorities for further development
* Optimise the use of the department's workflow management software - to provide insight on department efficiency and re-allocate resourcing as appropriate to ensure internal customer satisfaction
* Ensure key processes are documented - maintain documentation repository of solutions

Education & Experience
* Minimum Bachelor degree or anything above
* Minimum ‎5 years' experience in field
* Should demonstrate competency in at least ‎1 of each of the following analytical disciplines and techniques categories:
o Segmentation, Regression analysis, Machine learning, Clustering,
Forecasting, Trend analysis, Demand prediction
o Planning, budgeting, Optimisation, Monte Carlo analysis, Probability, Risk
assessment, Web analytics, Survey and questionnaire design
o Qualitative analysis, Operational Research, Business Process (re)
engineering
o Proven knowledge of Microsoft Office and query tools including the wider
analytics toolkit eg. SQL, SPSS, SAS, Business Objects, Power BI, Cloudera

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in ‎2003 and
quickly went on to become one of the world's leading airlines. From its home
in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle
East, Africa, Europe, Asia, Australia and North America. Together with
Etihad's codeshare partners, Etihad's network offers access to hundreds of
international destinations. In recent years, Etihad has received numerous
awards for its superior service and products, cargo offering, loyalty
programme and more. Etihad is recognised as one of the world's leading
airlines in response to COVID-‎19 and was the first airline in the world to
fully vaccinate its crew on board.
Etihad sees tackling the climate crisis as the most important issue of our
time, and through strategic partnerships with major global aviation brands and
OEMs, Etihad is relentless in its pursuit of industry decarbonisation.
To learn more, visit etihad.com
COVID-‎19 UPDATE: The health and safety of our communities--including our
employees and our candidates remains our top priority. From a recruiting
perspective we are continuing to identify people for roles with Etihad in
anticipation we will be able to hire, however the process may take longer
because we are using more virtual recruiting techniques, and start dates may
be delayed because of guidance from the governments in the countries we
operate in. We appreciate your understanding and flexibility, Stay safe and
healthy.