Builds strong relationships with customers to gain an understanding of
their business, delivers excellent customer service and maximises sales
opportunities.
Delivers a positive customer experience for all customers and ensures a
smooth execution of the end to end shipment lifecycle by working closely
with the customer and internal teams.
Ensures all products and services are sold to the customer to maximise
profitability.
Builds strong relationships with all stakeholders including offshore GSC
teams.
Is responsible for customer satisfaction and has experience with
customer interaction.
Understands customers' business drivers, needs and requirements.
Handles incoming customer services queries, issues and exception
management.
At Maersk we have a vision that's larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain through global end-to-end solutions. We count on our people to make it happen. When you join Maersk, you will find that the world is your wo…
Executes the various export and import customer service processes as per global design across teams. Monitors assigned exports/imports performance against KPIs and makes recommended corrective actions where necessary. Conducts and assists with training of how to handle DGD and REEF cargo sh…
Builds strong relationships with customers to gain an understanding of their business, deliver excellent customer service and maximise sales opportunities.Typically handles a large number of customers or larger, more complex customers. Manages accounts with large business Impact: The level of impac…
Owns and manages the customer experience of small/mid-sized customers (Essential Services Customers). Has responsibility for the end to end customer experience in compliance with all company procedures. Responsibility Efficiently handle the work assigned to you by your team leader and optim…
Responsible for owning/managing the end-to-end customer experience of customers This person is responsible for identifying issues proactively, build strong relationship with customers and identify solutions which benefits both Maersk and the customers. Builds strong relationships with customers to …
Ever wondered how the products you buy in your local supermarket are transported to Egypt? Amazed by the speed at which your new sneakers are delivered to your home? You can now become a part of one of Time's Top 100 Most Influential Companies, shaping the future of Transport and Logistics. No…
Looking for a chance to work with tailor-made logistics in a global leader in container logistics? If you also love talking to a wide array of people during the day - from customers, suppliers, and colleagues around the globe - then this is the job for you. We offer At Maersk, we are pioneers i…
At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us. Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: p…
The Role **Position Title:** Customer Experience Manager Employment Type: Full-time Salary: up to 1.7K KWD all-inclusive depending on experience and qualifications plus temporary accommodation Job Location: Kuwait About the Client: A Kuwait based standalone restaurant, serving international cuisi…
Kitopi is the world's leading tech-powered multi-brand restaurant. With a mission to satisfy the world's appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in spa…