Hotel Manager

At Four Seasons we consider life and work to be richer when we truly connect
with the people and the environment around us.
Our family members are masters at their crafts - a gardener can become an
artist, a manager a conductor, a chef an inventor. We look for employees who
share the Golden Rule: people who, by nature, believe in treating others as we
would have them treat us. We look for our people to characterize a shared
passion for excellence and to infuse that enthusiasm into everything they do.
About Four Seasons
Founded in ‎1960, Four Seasons continues to define the future of luxury
hospitality with extraordinary imagination, unwavering commitment to the
highest standards of quality, and the most genuine and customized service.
Currently operating ‎127 hotels and private residences in major city centers
and resort destination in ‎47 countries, and with more than ‎60 projects in
development, Four Seasons consistently ranks among the world's best hotels and
most prestigious brands in reader polls, traveler reviews and industry awards.
As the leader in branded residences since ‎1982, Four Seasons currently operate
‎38 residential properties around the world and ‎80% of the projects in our
pipeline contain a residential component.
The Role of the Hotel Manager
Four Seasons Hotel Kuwait at Burj Alshaya is seeking a dynamic and passionate
Hotel Manager to help further the vision of providing exceptional service to
all guests and leading our Operations team in the Hotel. Come be a part of a
cohesive team with opportunities to build a successful career with global
potential.
* The ability to coordinate and manage the day-to-day operations of the hotel & participate in the Planning Committee meetings and events.
* Monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary.
* Conduct regular tours of the hotel and make recommendations for changes as well as note deficiencies and ensure corrective action is taken.
* Meet regularly with all managers, supervisor, and non-management employees.
* Monitor all standards in the hotel to ensure they are in place and implemented.
* Control all capital expenditures and ensures the proper guidelines are adhered to and projects are completed on a timely basis.
* Meet with the Director of People & Culture on a regular basis to review staffing requests, morale, disciplinary situations, and hotel employees. Able to aid in the development of existing personnel and assist in the recruitment of new employees.
* Conduct weekly Operations meetings to discuss operational challenges and opportunities and to improve or maintain an excellent communication flow.
* Control expenses throughout the operation
* Attend functions, social and/or business, to help develop a rapport and to establish credibility within the local community.
* Ensure facility is well maintained from both housekeeping and engineering standpoints.
* Develop profit improvement ideas.
* Respond appropriately in the event of any hotel emergency or safety situation and align with all local codes and ordinances with a focus on guest and employee safety.
* Maintain a solid working relationship with the Hotel Owners and participate in Owner's meetings.
* Implement action plans to correct problems identifies in Operations Standards Surveys.
* Personally meet and connect with guests, review all written guest comments and follow up on any guest service issues or needs.
* Lead preventive maintenance programs such as "Perfect Room" initiative.
* Directly oversee at a minimum the Rooms and Food & Beverage operations.
What You Will Bring
* The Four Seasons Hotel Kuwait at Burj Alshaya is looking for Hotel Manager. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply. As the Leader of the Operations Team, the Hotel Manager works across disciplines to deliver an exceptional experience and provide leadership, ability to prioritize and adapt to the changing needs of the operation.
* The ideal candidate brings forward creativity and innovative ideas, an inspiring mentor to the team
* Strong communicator who is fluent in English. Arabic is a plus.
* An optimistic, engaging business savvy personality with a positive sense of pragmatism and awareness.
* Great with people, and adapts to a multicultural environment.
* Strives for constant improvement with an innovative approach.
* Good F&B knowledge is a plus.
* Strong presence and involvement in the operation.
* Ability to stay calm in stressful situations.
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity and a
commitment to the highest quality of service. Four Seasons Hotel Kuwait at
Burj Alshaya provides guests with a haven of serenity and luxury in city. Four
Seasons provides employees with the same level of care that we expect to be
shared with our guests. We have been ranked in FORTUNE Magazine's ‎100 Best
Companies to work for since ‎1998.
What to expect: You will ……
* Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
* The ‎3 C's are the defining characteristics of our brand and drive everything we do and say: We foster connections to people and place. We cultivate craftsmanship and mastery. We celebrate character and personality.
* We are powered by people and our culture enables everything we do.
* Four Seasons opens a career like no other - experience exceptional people, places, and development that help you reach your potential.
* Our people don't just report to their jobs - they show up for their passions
* You will be part of a team with a clear Vision, a solid Purpose and where our Values drive everything we do
* You will be able to indulge your passion for excellence and have the ability to impact people's lives for the better and truly make a difference
* A place where you can achieve your potential and become the best version of you - with leaders who are invested in your career with future opportunities across the Four Seasons brand
* Derive a sense of pride in work well done.
* Be recognized for excellence.
The benefits offered by Four Seasons Hotel Kuwait:
* Planning Committee benefits as per Four Seasons Kuwait policy
* ‎30 day vacations an year
* Full medical coverage

Work Authorization
Hotel will apply for the work authorization for the successful candidate